Senior Manager - Safety, Quality, Compliance & Training

Posted 6 Days Ago
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Melbourne, Victoria, AUS
In-Office
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Role
Leads Jetstar Engineering’s safety, quality, compliance and training functions across Australia and New Zealand. Responsibilities include safety investigations, risk management, audits, regulatory approvals, CASA engagement, compliance monitoring, training and competency programs, change management, continuous improvement, and team leadership. The role maintains aircraft engineering regulatory compliance under CASR Parts 42, 145 and 147 while driving safety culture, workforce capability and operational excellence.
Summary Generated by Built In
Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

  • Executive leadership role shaping Jetstar Engineering's safety, quality, compliance and training capability strategy across Australia and New Zealand 
  • Permanent opportunity based at our Jetstar Headquarters in Docklands
  • Take off with exclusive employee benefits, including our world-class staff travel program

Your Opportunity

As the Senior Manager Safety, Quality, Compliance & Training, you will lead Jetstar Engineering's safety, compliance, quality and training functions across Australia and New Zealand.

Reporting to the Head of Engineering, you will drive safety, regulatory and capability strategies, oversee the Part 147 Training Organisation, lead engagement with CASA, and ensure all Engineering personnel remain qualified, current and competent. This is a key leadership role requiring the independence to uphold compliance standards under operational pressure while fostering a strong safety culture and continuous improvement across the Engineering business.

Reporting to the Head of Engineering, you will be responsible for:

  • Leading Engineering safety investigations, occurrence reporting, risk management and the Engineering Safety Board.
  • Driving safety assurance through audit programs, compliance monitoring, supplier oversight and continuous improvement initiatives.
  • Maintaining Engineering's CASA regulatory approvals (Parts 42, 145 and 147), managing regulatory engagement, and ensuring compliance with legislative and airworthiness requirements.
  • Assessing regulatory change impacts and delivering implementation plans in partnership with Engineering leaders and key stakeholders.
  • Leading Engineering change management and ensuring risks are effectively identified, assessed and mitigated.
  • Overseeing all Engineering training, competency and development programs, including the Learning Management System (LMS), Part 147 Training Organisation and workforce capability planning.
  • Leading, developing and supporting the Safety, Quality, Compliance and Training teams to deliver operational and strategic objectives.
  • Driving business improvement, maintaining procedures and policies, and building strong relationships across Jetstar, Qantas Group, regulators and industry partners while ensuring compliance with WHS requirements.

You’ll have:

  • A LAME licence or Professional Engineer qualification, supported by tertiary qualifications in Aviation, Engineering, Management or a related discipline.
  • Extensive knowledge of CASR Parts 42, 145 and 147, with postgraduate qualifications in Safety, Quality or Management and Lead Auditor certification highly regarded.
  • 15+ years' experience in aircraft engineering, including leadership experience across safety, quality, compliance, training or other operational functions.
  • Demonstrated success leading high-performing teams, managing regulatory approvals and regulator relationships, and overseeing investigations, audit programs and risk management systems.
  • Strong strategic thinking, problem-solving and analytical skills, with the ability to translate strategy into practical outcomes.
  • Exceptional stakeholder engagement, influencing and communication skills, with the confidence and independence to uphold safety, quality and compliance standards under pressure.
  • A process-driven mindset, with experience designing and implementing business improvements, and the ability to build strong relationships while leading and developing teams.
  • Project management capability, exceptional attention to detail, and the confidence to challenge technical and commercial assumptions when required.
  • Expertise in human factors, safety culture, and the use of data and analytics to drive performance across safety, audit and training systems.
  • Certificate IV in Training and Assessment (or equivalent) with experience within a high-capacity RPT operator, including leadership of training, capability or learning functions in regulated environments (desirable)
  • Experience driving continuous improvement and safety excellence through initiatives such as Lean, Six Sigma and High Reliability Organisations (HRO).

Your life at Jetstar is unlike any other  

Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.   

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar. 

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.  

We’re Jetstar.  Let’s takeoff together 

Applications close: Wednesday 14th October 2026. 

Skills Required

  • LAME licence or Professional Engineer qualification
  • Tertiary qualification in Aviation, Engineering, Management or a related discipline
  • Extensive knowledge of CASR Parts 42, 145 and 147
  • 15+ years of experience in aircraft engineering
  • Leadership experience across safety, quality, compliance, training or operational functions
  • Experience leading high-performing teams
  • Experience managing regulatory approvals and regulator relationships
  • Experience overseeing investigations, audit programs and risk management systems
  • Strategic thinking, problem-solving and analytical skills
  • Strong stakeholder engagement, influencing and communication skills
  • Experience designing and implementing business improvements
  • Project management capability and strong attention to detail
  • Expertise in human factors and safety culture
  • Experience using data and analytics to drive safety, audit and training performance
  • Postgraduate qualification in Safety, Quality or Management
  • Lead Auditor certification
  • Certificate IV in Training and Assessment or equivalent
  • Experience with a high-capacity regular public transport operator
  • Leadership experience in training, capability or learning functions within regulated environments
  • Experience with Lean, Six Sigma and High Reliability Organisations initiatives

Qantas Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qantas and has not been reviewed or approved by Qantas.

  • Wellbeing & Lifestyle Benefits — Travel benefits are considered a standout, including heavily discounted standby flights and broad partner discounts across shopping, insurance, and leisure. Access to a discounted national gym network and a confidential assistance program reinforces lifestyle and wellbeing support.
  • Parental & Family Support — Parental leave provisions include extended paid leave for primary and secondary carers, with superannuation continuing during paid or unpaid leave. Family-oriented programs and structured support for transitions strengthen the overall family benefits.
  • Career-Linked Recognition & Rewards — Recognition and rewards include one-off performance bonuses, an ongoing employee share plan tied to company results, and internal programs that convert recognition into travel credits and perks. These mechanisms provide tangible rewards connected to contribution and business outcomes.

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The Company
HQ: Mascot, New South Wales
17,283 Employees
Year Founded: 1920

What We Do

We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present. Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together. If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us. For the latest information on the cyber incident: https://bit.ly/3I7jNfM Member of the oneworld Alliance. Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules

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