Senior Manager, Revenue Strategy & Operations

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage market and data insights, sharp problem-solving skills, and a deep understanding of the business to optimise processes, identify strategic growth opportunities, and ensure Airwallex scales efficiently and effectively.

About the Role

We are seeking a data and results-driven Senior Manager to join our Revenue Strategy & Operations team. In this role, you will drive commercial optimisations, analyse key performance metrics, support strategic initiatives to drive growth and enable cross-functional collaboration. This is a high-impact position, directly contributing to the company’s growth.

Responsibilities:

• Lead the strategy, design, and operational execution for a key revenue motion (e.g., Inbound Sales), working directly with leadership to define the go-to-market approach and build the operational infrastructure needed to scale.

• Proactively lead deep-dive analysis on key performance metrics (e.g., pipeline health, conversion rates, win rates, churn) to identify trends, diagnose issues, and recommend data-backed strategies for improvement.

• Take end-to-end ownership of core revenue processes, ensuring their efficiency, accuracy, and scalability as the business grows.

• Design and implement transformative process improvements, leveraging AI-driven tools, data and technology to streamline workflows for our commercial teams.

• Act as the business partner for cross-functional leaders (e.g., Sales, Marketing, Customer Success) to align on strategic priorities, optimise joint workflows, and drive cohesive revenue performance.

• Own the development and maintenance of operational models, including inbound sales, forecasting, territory planning, and performance tracking, directly informing key business decisions.

• Build and maintain a suite of operational dashboards that provide real-time, actionable insights to stakeholders, empowering them to make data-driven decisions.

• Ensure the integrity and hygiene of our core revenue data within systems like Salesforce, acting as a steward for data quality across the organisation.

Who you are

• 5+ years of experience, ideally in top-tier strategy consulting, and/or revenue/sales strategy & operations in a startup environment.

• Strong analytical skills with experience using CRM systems (e.g., Salesforce), data modelling and working with data reporting tools (Excel, Looker, Tableau).

• Proven ability to identify and execute on strategic opportunities and process improvements.

• Detail-oriented with strong organisational and project management skills.

• Demonstrated experience in independently driving projects whilst navigating ambiguity

• Excellent interpersonal and communication skills, with the ability to motivate others effectively across teams.

• Experience in fast-paced environments, preferably in a startup or scale-up.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.