Senior Manager, Retail Merchandising

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Candidates must be willing to participate in at least one in-person interview.

The Senior Manager, Retail Merchandising drives the strategic execution of best-in-class in-store customer experiences and physical merchandising tactics across the retail estate. This role solves complex logistical and operational challenges by directing high-volume print production, fulfillment operations, and store build-out logistics while optimizing vendor SLAs to reduce overhead costs. By bridging the gap between creative design and technical deployment, the position ensures seamless, secure integration of digital signage, live demo devices, and physical fixtures. Additionally, the role leads a high-velocity project management team to eliminate operational bottlenecks and continuously elevate retail execution standards.

What Success Looks Like (Objectives):

• Lead end-to-end retail store build-outs, fixture deployment, and physical layout optimization to deliver an uncompromised, best-in-class customer experience across all retail environments

• Direct high-volume print vendor contracts, fulfillment operations, and packout kitting processes to maximize cost efficiency, protect margins, and consistently meet strict delivery SLAs

• Oversee digital CMS architecture, digital signage infrastructure, and live device security pedestals to ensure seamless, interactive, and highly secure in-store customer engagement

• Establish rigorous quality assurance workflows and rapid troubleshooting protocols to immediately resolve deployment errors or post-packout issues reported by field teams

• Champion the integration of AI-driven project management tools to analyze retail footprint performance, timeline efficiencies, and resource allocation to improve execution velocity

• Mentor and guide a high-performing team of project managers, establishing clear performance metrics and development pathways to drive operational excellence on concurrent, fast-paced campaigns

Core Skills and Competencies (What you’ll bring):

• Deep expertise in retail merchandising execution, print production technologies, and custom fixture manufacturing processes to ensure high-quality physical asset development

• Extensive experience leading high-volume logistics, distribution networks, and fulfillment vendor SLA management within complex, multi-site retail footprints

• Strategic leadership capabilities to effectively motivate, develop, and align cross-functional project management teams handling high-velocity, concurrent initiatives

• Advanced collaborative communication skills to seamlessly bridge partnerships among diverse stakeholders, including creative design, engineering, legal, real estate, and sales operations

• Strong technical literacy in managing digital signage systems, content management platforms, and interactive network infrastructures

• Practical AI literacy, specifically utilizing predictive analytics and AI tools to forecast inventory demands and optimize supply chain pipelines

Additional Qualifications

• Experience in the retail wireless or telecommunications sector

• Familiarity with Google Workspace tools and collaborative digital environments

Minimum Requirements:

• Minimum Education: Bachelor’s Degree in Marketing, Business Administration, or a related field
• Minimum Experience: 6+ years of experience in managing a Retail Merchandising team or a closely related operational leadership role
• Required Technical Skills: 

  • Executing retail point-of-sale materials, fixture manufacturing, and retail fulfillment processes

  • Managing high-volume print production and vendor SLAs

  • Microsoft Office Tools, specifically advanced Excel, PowerPoint, Word, and Project

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)