Senior Manager, Business Intelligence & Reporting Expert

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians.  If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com.

Astellas’ Global Capability Centers – Overview

Astellas’ Global Capability centers (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands. Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

This position is based in Bengaluru and will require some on-site work.

Purpose and Scope:

The Business and Operations Partner plays a critical role in the Advanced Analytics & Reporting team and will be responsible for developing and standardizing business performance reporting solutions that provide a clear and globally aligned understanding of our markets, our customers, and our competition.  The deliverables from this role will offer “One Source of Truth” across data and metrics to enable data-driven decision making across global commercial brand teams.

This position will work collaboratively with several partners including Insights teams, Marketing, and Information Systems (DX) teams to balance the needs of all relavant stakeholders and deliver standardized, automated analytics reporting to the business.

This is an individual contributor role.

Responsibilities and Accountabilities:

• Lead flexible best-in-industry service to the global and Regional Commercial And Meadical organizations through the development and delivery of timely, qualitative and quantitative reporting solutions including dashboards, data, KPIs, and analysis, connecting data from various sources together to create meaningful analytics for business users.
• Take accountability and act upon data bottlenecks, escalating to the Business Analytics & Reporting lead any data governance infringements or complex issues
• Lead the development of the visualization of analytics, co-creating with with internal stakeholders and vendors, ensuring it is appropriately scoped before generating solutions
• Identify and act upon data gaps, asking the right questions of key stakeholders and co-creating methodologies to form solutions to close down gaps and improve data capture and reporting processes
• Partner with the Commercial Capabilities Learning and Development Leads to design relevant continuous learning content (via train-the-trainer) for BA data/analytics across the commercial organization to increase capability in data driven decision making
• Manage complex network of stakeholders across the commercial organization, balancing the needs of Brand teams, General Managers, Global Leaders and Executive/C-Suite

• Lead flexible best-in-industry service to the global and Regional Commercial And Meadical organizations through the development and delivery of timely, qualitative and quantitative reporting solutions including dashboards, data, KPIs, and analysis, connecting data from various sources together to create meaningful analytics for business users.
• Take accountability and act upon data bottlenecks, escalating to the Business Analytics & Reporting lead any data governance infringements or complex issues
• Lead the development of the visualization of analytics, co-creating with with internal stakeholders and vendors, ensuring it is appropriately scoped before generating solutions
• Identify and act upon data gaps, asking the right questions of key stakeholders and co-creating methodologies to form solutions to close down gaps and improve data capture and reporting processes
• Partner with the Commercial Capabilities Learning and Development Leads to design relevant continuous learning content (via train-the-trainer) for BA data/analytics across the commercial organization to increase capability in data driven decision making
• Manage complex network of stakeholders across the commercial organization, balancing the needs of Brand teams, General Managers, Global Leaders and Executive/C-Suite
• Effectively translate and visualise complex data sources in a way that is relevant and simple to understand for all levels of the business
• Actively support and advance the implementation of the new Business Reporting & Analytics operating model, sharing best practices
• Identify and deliver innovative and established options to develop and roll-out self-service functionality, working collaboratively with local stakeholders to map business requirements
• Partner with the appropriate local teams to roll out new self-service platforms, tools and functionality
• Supporting Data integration teams for the consistent and harmonised management of data and business analytics and reporting in line with the Business Strategy
• Take leadership and work collaboratively with designated vendors to ensure expected outcomes and data/analytics standards are maintained in line with business needs, ensuring compliance with Astellas standards through audit and controls
• Embody the Ethics and Compliance culture and Integrity in Action by proactively addressing non-compliance

Quantitative Dimensions:

• Accuracy, timeliness, effectiveness and ease of use of performance reporting and dashboards based on feedback from key partners and cross-functional colleagues.
• Ability to deliver key milestones related to assigned major projects.

Organizational Context:

Reports to Director, Business Analytics & Reporting.

This position requires extensive collaboration across the global Commercial Insights.  Role requires engagement with a network of stakeholders across the commercial & Medical organization, including global/regional Brand teams, and General Managers when required.

Required Qualifications:

• Bachelor’s degree in computer science or related IT Degree or equivalent experience
• Minimum 6+ years’ experience is a data or reporting/dashboard related role
• Experience with data and analytics business partnering in a highly customer-focused organization, preferably in an international context
• Deep knowledge of reporting tools and platforms Such a QLIK Spotfire
• Expertise in analytics, able to identify and scope data/analysis requirements, and specifically strong on visualization of analytics, and knows when to utilize different methods of support and analytics.
• Able to lead innovative information strategy outcomes in partnership with stakeholders/colleagues and work alone as a Subject Matter Expert
• Be accountable from a reporting perspective to ensure accurate and reliable data sources through understanding the alignment of business needs
• Proven ability to triage and manage new and change requests across a broad set of reporting solutions and data to meet internal stakeholder needs at the local, regional and global level
• Politically astute with sound judgement and able to challenge respectively and constructively
• Adept at multi-tasking and prioritization, able to re-align priorities based on evolving business needs
• Impactful, credible with stakeholders internally and externally, able to effectively influence and delivering results through influence and persuasion
• Excellent communicator, able to tailor and adapt messaging to all levels of the organization
• Excellent organizational and problem-solving skills
• Working in a multi-cultural context
• Experienced working with of external vendors delivering success criteria that has been measured and audited on a regular basis with successful outcomes
• Good working knowledge of Data Compliance and Data Privacy policies and procedures and their application in a working environment
• Able to support initiatives with shifting requirements and priorities in a fast-moving environment

Preferred Qualifications:

• Leading operational reporting requirement to delivery
• Partnership with Stakeholders to define requirements
• Knowledge of Sales and Activity data environments
• Knowledge of the reporting architecture and tools

Working Environment

• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

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