Senior Manager, Renewals & Projects - Revenue Operations

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Software • Big Data Analytics
The Role
Lead and scale the Renewals function to protect and grow recurring SaaS revenue. Drive forecasting, pipeline management, pricing governance, and cross-functional initiatives across CRM, CPQ, billing, MDM, and commercial operations. Partner with Sales, Customer Success, Finance, Product, and Engineering to improve systems, processes, and adoption while delivering commercial transformation and governance.
Summary Generated by Built In

Drive recurring revenue. Lead commercial transformation. Help shape the future of our SaaS business.
 

We’re looking for an experienced Renewals leader who thrives at the intersection of strategy and execution. You bring strong SaaS or subscription experience, understand how commercial teams operate end-to-end, and are motivated by improving the systems, processes, and governance that drive recurring revenue. In this role, you will lead our Renewals function while also driving strategic initiatives across pricing, CRM, CPQ, billing, and broader commercial operations. You’ll work across Sales, Customer Success, Finance, Product, Engineering, Legal, and Operations to build scalable ways of working that support our continued growth.

What You'll Be Doing
 

Lead the Renewals Function

  • Lead and develop the Renewals team, driving forecasting, pipeline management, pricing governance, and commercial execution to protect and grow recurring revenue.

  • Partner with Sales, Customer Success, Finance, and Legal to improve renewal performance, reduce revenue leakage, and continuously optimize the renewals process.

Drive Commercial Transformation and Strengthen Commercial Operations

  • Lead strategic initiatives supporting our SaaS operating model, including pricing, CPQ readiness, billing, entitlements, Agentic MDM, and master data improvements.

  • Work across Product, Engineering, Finance, and Sales Operations to deliver scalable processes, system improvements, and strong business adoption.

  • Improve CRM discipline, forecasting, reporting, and commercial governance to enable better decision-making and execution.

  • Support the evolution of our commercial systems and operating model to ensure scalability as the business grows.

Lead Cross-Functional Delivery

  • Build structure, alignment, and accountability across stakeholders from planning through execution.

  • Drive change management to ensure new processes, tools, and ways of working are adopted across the organization.

Who we are looking for
We are searching for a structured and analytical professional who combines strategic thinking with strong operational execution. You can manage complexity, influence across global teams, and thrive in a fast-paced SaaS environment.
 

Moreover, you:

  • Bring 5+ years of experience in Commercial Operations, Revenue Operations, Sales Operations, Renewals, Customer Success Operations, or similar SaaS/subscription commercial roles.

  • Have solid experience leading renewals or commercial operations in a SaaS-based business.

  • Possess a strong understanding of forecasting, pricing, pipeline management, CRM, and commercial governance.

  • Are experienced with Salesforce and commercial systems such as CPQ, ERP, billing, or similar platforms.

Join Stibo Systems, where we embrace 'All Kinds of Data Minds.' 

Stibo Systems is a global company with Danish heritage. We empower businesses to become digital leaders through our AI-powered, SaaS-based multidomain master data management solutions. By connecting data across products, customers, suppliers and more, we drive growth, efficiency, and sustainability for our customers. 

At Stibo Systems, our people are key to our success. You’ll find an environment that values creativity, curiosity, collaboration, and analytical thinking. 

Interested? 

We invite candidates for interviews on a continuous basis, so please apply as soon as possible. 
 

Skills Required

  • 5+ years experience in Commercial Operations, Revenue Operations, Sales Operations, Renewals, Customer Success Operations, or similar SaaS/subscription commercial roles.
  • Proven experience leading renewals or commercial operations in a SaaS-based business.
  • Strong understanding of forecasting, pricing, pipeline management, CRM, and commercial governance.
  • Experience with Salesforce and commercial systems such as CPQ, ERP, billing, or similar platforms.
  • Experience managing cross-functional initiatives and driving change management across Sales, CS, Finance, Product, and Engineering.
  • Leadership experience building, developing, and managing a Renewals or commercial operations team.
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The Company
HQ: Aarhus, GA
826 Employees
Year Founded: 1976

What We Do

Stibo Systems, the master data management company, is the trusted enabler of data transparency. Our solutions are the driving force behind forward-thinking companies around the world that have unlocked the strategic value of their master data. We empower them to improve the customer experience, drive innovation and growth and create an essential foundation for digital transformation. This gives them the transparency they require and desire – a single, accurate view of their master data – so they can make informed decisions and achieve goals of scale, scope and ambition. Stibo Systems is a privately held subsidiary of the Stibo A/S group, founded in 1794, and is headquartered in Aarhus, Denmark. More at stibosystems.com.

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