Senior Manager, Regulatory, Product & Sales Compliance

The Opportunity

This Senior Manager, Regulatory, Product & Sales Compliance will be responsible for providing compliance support and advisory for matters relating to regulatory compliance, sales compliance and business initiatives.

Position Responsibilities:

• Provide compliance support for the Regulatory, Product & Sales Compliance team, specializing in regulatory compliance, compliance on sales process and advisory on business projects; 

• Provide compliance advisory support on business projects (including but not limited to digital initiatives, initiatives involving the use of new technology, business initiatives, etc.) and compliance initiatives;

• Support the IFP (Individual Financial Products) and GLH (Group Life & Health) business to roll out new regulatory requirements and ongoing monitoring;

• Assist in ad hoc requests, review and/or inspection exercises as and when required by regulators;

• Assist in the development of effective corporate, product and selling process compliance programs, including identification, evaluation of controls for relevant regulatory requirements;

• Advise and support the implementation of policies/ procedures and control measures including business conduct, product, selling processes, post sales operations, etc.;

• Provide compliance advice and clearance for business campaigns and media releases; and

• Support regular compliance/ regulatory reports and annual compliance exercises.

Required Qualifications:

• Degree holder in Law, Accounting, Finance or Business Administration or relevant disciplines;

• At least 5 years’ compliance / regulatory / compliance related consulting experience, with 3 years in the area of insurance compliance preferred; and

• Experience in dealing with regulators, such as the Insurance Authority and Securities and Futures Commission, preferred. 

• Good communication skills in English and Chinese, both spoken and written;

• Good analytical and problem-solving skills;

• Regulatory or compliance related experience;

• Willing to accept challenges and able to adapt to changes;

• Attentive to details and able to work independently and proactively; and

• Good product knowledge of life insurance business preferred.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].