Senior Manager, Quality Operations (Hybrid)

Posted 4 Days Ago
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Seattle, WA
130K-194K Annually
5-7 Years Experience
Biotech • Pharmaceutical
The Role
The Senior Manager, Quality Operations will provide quality assurance management for design and development, quality systems, and compliance activities in a hybrid work environment. Responsibilities include leading product quality key performance indicators, assisting with quality investigation workflows, facilitating risk management processes, continuous process improvement, and ensuring compliance with regulatory requirements.
Summary Generated by Built In

Job Description

General Summary:

The Operational Area Quality Senior Manager will provide quality assurance management for design and development, quality systems and compliance activities working cross-functionally within Vertex.

Key Duties and Responsibilities:

  • Lead/ facilitate all DP and DS Product Quality Key Performance Indicators.

  • Assist with Product Quality Investigation workflows like Deviations, Lab OOS, CAPA’s, and Change Control

  • Lead/facilitate with Product Quality Risk Management Processes and create and maintain DS and DP Product Quality Risk Register.

  • Being part of the Pre-Approval Inspection Team, assist CDMO site to be ready for a successful global agency

  • Identify, facilitate and implement continuous improvement for quality processes

  • Assist with Quality Integration between Alpine and Vertex Processes

  • Assist with DS and DP Batch Record Review and Release

  • Review and approve design documentation including, but not limited to verification and validation methods, test plans, protocols and reports, test and inspection documents, design engineering drawings, statistical analysis methods, and risk documents (design and process).
  • Support risk management activities including planning, design and clinical risk management DFMEA, production risk management PFMEA, and overall risk summary reporting.
  • Manage risk management file throughout product development cycle.
  • Review new and modified product designs for quality characteristics, including manufacturability, testability, reliability, biocompatibility, sterility and conformance to product requirements.
  • Apply statistical methods and design/process excellence tools to support design engineering rationales/memos as required.
  • Provide leadership in all areas of the Quality System, including, but not limited to Root Cause Analysis, CAPA, Nonconforming Material Investigations and Reporting, Deviations, Change Control, Supplier Qualifications, and Audit support functions (internal and external).
  • Provide leadership in the understanding and communication of medical device regulations to other disciplines.
  • Know and follow applicable FDA regulations and policies that apply to one’s job, and maintain the highest level of professionalism, ethics and compliance at all times.

Knowledge and Skills:

  • Direct Hands-on experience in BIOLOGICS Drug Substance (DS) and Drug Product (DP) Manufacturing as Technical Quality Subject Matter Expert

  • Act as QA Technical Subject Matter Expert in global Regulatory Inspections
  • Created, authored, and successfully closed DS and DP Product Deviations, Laboratory out of specifications, CAPA’s
  • Reviewed and released executed DS batch records both clinical and commercial biologics products
  • Has in depth expertise in creating and managing Product Quality Risk Management
  • Has in depth experience with EDMS, EQMS, LMS
  • Possess excellent problem solving, decision-making, and root cause analysis skills in addition to interpersonal skills that foster conflict resolution as it related to technical situations.
  • Strong written and verbal communication skills are required, as is the ability to effectively communicate with cross-functional teams and program managers.
  • Highly detail oriented with strong organization and prioritization skills.
  • Proficiency utilizing MS Office Suite (Word, Excel, PowerPoint etc.)
  • Practical knowledge and experience with statistical methods, including sampling size justification using Minitab or other statistical software
  • Development and/or manufacturing experience
  • Familiarity with molding and assembly methodologies
  • ASQ certifications (Certified Quality Engineer, Certified Quality Auditor, Six Sigma)
  • Working knowledge of ISO 13485, ISO 14971 and combination product standards
  • Blueprint literacy including GD&T

Education and Experience:

  • Bachelor's degree in relevant field is required
  • Typically requires 6 years of experience or the equivalent combination of education and experience

Hybrid-Eligible Roles

In this Hybrid-Eligible role, you can choose to be designated as: 

Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.

#LI-Hybrid #LI-ND2

Pay Range:

$129,600 - $194,400

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

The Company
HQ: Boston, MA
5,000 Employees
Hybrid Workplace
Year Founded: 1989

What We Do

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases.

We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases.

Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development.

Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.

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