Director, Quality Management Systems

Reposted One Month Ago
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Wausau, WI, USA
In-Office
Senior level
Other • Software
The Role
Responsible for developing, implementing, and maintaining a Quality Management System across Architectural Metals sites to ensure compliance and drive continuous improvement.
Summary Generated by Built In
Apogee Architectural Metals

Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings.  www.apog.com


Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio.


Position Summary

The Director, Quality is a senior quality leader accountable for transforming quality performance, capability, and culture across the business. Reporting to the VP, Operations, this leader will set the quality agenda, lead the Quality organization, and establish the operating discipline, systems, and leadership routines required to deliver consistent customer and operational outcomes. This role requires a proven quality leader who can move beyond compliance to build a scalable quality operating model, elevate accountability across sites, and influence leaders at all levels to adopt new standards, behaviors, and ways of working.


Key Responsibilities

  • Set and execute the quality strategy, operating model, governance routines, and performance expectations needed to improve quality outcomes across sites
  • Lead, coach, and develop Quality Managers and site quality teams to strengthen capability, accountability, decision-making, and execution discipline
  • Build a scalable quality operating system that integrates QMS standards, metrics, technology, problem solving, and leadership routines into daily operations
  • Use customer feedback, quality data, audit findings, and operational trends to identify systemic issues, prioritize action, and eliminate recurring failure modes
  • Partner with the VP, Operations, site leaders, and functional leaders to align quality priorities with operational performance, customer commitments, and business objectives
  • Lead significant customer, product, process, or operational quality issues with clear escalation, root-cause discipline, corrective action, and organizational learning
  • Lead quality transformation initiatives that reduce variation, improve process capability, strengthen operating discipline, and deliver measurable customer and business impact
  • Influence leaders across operations, engineering, supply chain, commercial, and functional teams to remove barriers and adopt new standards, behaviors, and ways of working
  • Report quality performance, transformation progress, risks, recommendations, and business impact to the VP, Operations and senior leadership
  • Develop and maintain enterprise-wide Quality Management Systems (QMS), ensuring compliance with applicable regulatory, industry, customer, and company standards.  
  • Lead supplier quality strategies, including qualification, performance management, audits, and corrective action processes to ensure consistent raw material and supplier performance.
  • Ensure data integrity and leverage digital quality tools, analytics, and technology solutions to improve visibility, decision-making, and process control.
  • Own customer quality performance, including complaint management, warranty reduction initiatives, customer audits, and key customer quality relationships.

Knowledge, Skills, and Abilities

  • Strong quality leadership with the ability to connect quality strategy, operational execution, customer outcomes, and business performance
  • Ability to lead managers and teams while influencing cross-functional leaders in a matrixed, multi-site organization
  • Strong communication and change leadership skills, including creating clarity, building commitment, managing resistance, and sustaining adoption
  • Enterprise mindset with the ability to challenge current-state practices, address systemic issues, and raise the standard for quality performance
  • Talent builder and operating leader who can align resources, develop people, and deliver measurable results through others
     

Education and Experience

  • Education
    • Bachelor's degree in Quality Management, Engineering, Operations, Business, or a related field required; advanced degree preferred
  • Experience
    • 10+ years of progressive quality, operations, or manufacturing leadership experience, including accountability for quality strategy, performance, systems, governance, and standards
    • Experience leading quality managers and teams in a complex, multi-site manufacturing environment
    • Proven success transforming quality systems, operating discipline, metrics, governance, and leadership routines
    • Demonstrated ability to influence senior leaders, lead enterprise-level change, and drive adoption across functions, teams, and sites
    • Quality Assurance (QA) and Quality Control (QC) Development and Implementation Experience. Experience in  TQMS (Total quality management system; this is more driven and aligned with our AMS and Lean CI activities). This also help to target few key organizations I like to target. Supplier Quality Management and Audit Programs Management. Policy Development and Deployment Experience preferred to form a strategy and deploy/implementation.
       

Work Environment/Travel Requirements

  • Frequent exposure to manufacturing environment
  • Overnight travel requirements will be variable based on projects and business activities, expected up to 50% depending on home location
  • Physical Requirements
    • Ability to work in both office and manufacturing environments.
    • Lift up to 10 lbs.

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

  • Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

  • Incentive Plans

  • 401(k) with employer contribution and match

  • Employee Stock Purchase Plan with employer match

  • Paid Time Off (Vacation and Sick Time)

  • Paid Holidays

  • Tuition Reimbursement Program

  • Employee Assistance Program (EAP)

  • Wellness Program

  • Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.

Skills Required

  • Bachelor's degree in Quality Management, Engineering, or a related field
  • Proven experience in developing and managing quality policies, procedures, and systems
  • Experience working in a multi-site environment

Apogee Enterprises Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apogee Enterprises and has not been reviewed or approved by Apogee Enterprises.

  • Equity Value & Accessibility — Ownership via an Employee Stock Purchase Plan with a company match is positioned as a core element of total rewards, enhancing long‑term value beyond base pay. Plan updates and corporate materials emphasize this equity component as a meaningful part of compensation.
  • Retirement Support — A 401(k) with employer contribution and match is consistently highlighted, signaling solid support for long‑term savings. Job materials and corporate content frame retirement plans as a key pillar of the package.
  • Wellbeing & Lifestyle Benefits — Wellness and mental‑health resources include screenings, flu shots for employees and dependents, and an EAP with multiple counseling visits plus an online CBT tool. These offerings indicate tangible investment in wellbeing beyond core medical coverage.

Apogee Enterprises Insights

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The Company
HQ: Minneapolis, MN
177 Employees
Year Founded: 1949

What We Do

By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.

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