Senior Manager, QA

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Consumer Web • Fintech • Insurance
Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.
The Role
Lead and scale test engineering by defining test strategy, building automated frameworks, embedding shift-left quality practices, partnering with engineering/product/SRE, driving metrics-driven improvements, and hiring/mentoring a high-performing test team to support rapid releases and distributed systems.
Summary Generated by Built In
About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role:

We are looking for a Test Engineering Leader who has operated in a high-growth startup transitioning into a late-stage, mature technology organization. The ideal candidate is an operator who has solved real-world quality challenges in a fast-paced, experimentation-driven environment where architectures and processes are constantly evolving. 
This leader will be responsible for scaling test engineering capabilities, embedding quality into the development culture, and ensuring that velocity and experimentation do not come at the cost of reliability. They should inspire both test and dev teams to be ambitious about quality while maintaining an agile and pragmatic approach. 

Duties and Responsibilities:

Strategy & Leadership 

  • Define and execute the test engineering strategy to support a rapidly evolving architecture. 
  • Establish scalable, automated testing frameworks that keep up with continuous releases and experimentation. 
  • Collaborate closely with engineering, product, and platform teams to embed quality as a first-class concern. 
  • Champion shift-left testing principles and empower engineers to own quality. 

Process & Culture 

  • Drive a culture of quality ownership across development teams. 
  • Balance automation, exploratory testing, and manual testing where necessary, ensuring optimal coverage. 
  • Introduce infrastructure and tooling to enable better test reliability, particularly in complex distributed systems. 
  • Establish metrics-driven quality improvement—measuring defect rates, test stability, and release confidence. 

Scaling & Team Development 

  • Build and mentor a high-performing test engineering team that partners effectively with development teams. 
  • Ensure that test engineers act as force multipliers, not bottlenecks, by enabling self-service testing tools. 
  • Foster collaboration between test and dev teams to ensure early detection of issues and reduced cycle times. 

Qualifications and Skills:

  • 10+ years of experience in test engineering, with 3+ years in leadership roles. 
  • Strong background in test automation, CI/CD, and distributed systems testing. 
  • Experience in fast-paced product-led companies where speed and quality had to coexist. 
  • Comfortable working with cross-functional teams, including product, dev, and SRE. 
  • Our tech stack includes TypeScript, Golang, React, and AWS Kubernetes (K8s), so familiarity with testing strategies for these technologies is a plus.

#LI-Hybrid

#LI-NG1

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

Skills Required

  • 10+ years of experience in test engineering
  • 3+ years in leadership roles
  • Strong background in test automation, CI/CD, and distributed systems testing
  • Experience working in fast-paced product-led companies balancing speed and quality
  • Comfortable working with cross-functional teams including product, development, and SRE
  • Familiarity with testing strategies for TypeScript, Golang, React, and AWS Kubernetes (K8s)
  • Experience scaling test engineering teams and enabling self-service testing tools
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The Company
HQ: San Francisco, CA
687 Employees
Year Founded: 2016

What We Do

Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. Ethos has raised over $400 million of capital from Sequoia, Accel, Google Ventures, Goldman Sachs, Softbank and more. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.

Why Work With Us

Ethos is powered by people from all kinds of backgrounds. We embrace a one-team, one-dream mentality, while encouraging Ethosaurs to speak their mind and act boldly, even in the absence of consensus. We believe in decentralized decision making - not decisions made by committee. Here you can have an impact and true ownership over your successes.

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