Hi, we're Oscar. We're hiring a Senior Manager, Provider Experience Strategy to join our Provider Experience Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
You will drive the strategy and end-to-end implementation of programming focused on optimizing the provider experience. You will collaborate cross-functionally and partner closely with internal teams to manage complex project plans and deliver impactful outcomes. You will leverage data to build compelling narratives and make informed decisions and solve end-to-end challenges and bring a strong ownership attitude to achieving team goals.
You will report into the Director, Strategic Planning.
Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $149,040 - $195,615 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
- Help achieve and execute the strategy for department-specific programs
- Manage important cross-functional projects from definition to delivery, including project plan creation, stakeholder engagement, and post-launch iteration.
- Define success criteria and use data fluency to analyze performance, own root-cause analysis, and implement mitigation strategies.
- Evaluate existing workflows to identify gaps and build operating plans that improve department projects.
- Improve consensus and align with leadership on overarching needs, building complex projects.
- Help grow direct reports (as applicable) and provide mentorship to promote colleagues' professional development.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 6+ years experience in strategy and operations.
- Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
- 4+ years of experience in product management and program management
Bonus points:
- Experience using data and metrics to drive improvements in programs
- Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
- Comfort and experience working with technology stakeholders to ideate and leverage tech solutions to drive business value
- Knowledge of U.S. health insurance business models and dynamics, especially related to initiatives targeting the provider experience
- Master's Degree
- PMP Certifications or Program Management Certifications
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Skills Required
- 6+ years experience in strategy and operations
- Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
- 4+ years of experience in product management and program management
Oscar Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oscar Health and has not been reviewed or approved by Oscar Health.
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Healthcare Strength — Employer-sponsored medical coverage for employees and their families with mental-health support is prominently offered. Wellness programming and digital care access add to perceived strength.
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Parental & Family Support — Paid parental leave of 10+ weeks, backup care, and family-forming support (including fertility and adoption benefits) are part of the package. Reproductive‑loss leave is also noted.
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Leave & Time Off Breadth — Multiple time‑off options, wellness days, and an unlimited vacation program for some roles are described. Paid holidays, paid sick time, and a long‑tenure sabbatical broaden time‑away choices.
Oscar Health Insights
What We Do
Health care is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize health care. We're a group of technology and health care professionals who looked at the current state of the US health care system, got frustrated by the horrible consumer experience, and decided to do something big about it. Backed by a renowned set of investors and advisors, we’ve set out to revolutionize health care.
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