Senior Manager, Project Management

Job Description:

Position Description:

Develops and improves a mid-tier database platform that supports the recordkeeping and administration of health benefits and savings accounts. Delivers and analyzes end-to-end technical solutions and software applications that drive project efficiency measurements. Supports client-facing applications. Coordinates large-scale technology initiatives. Plans, executes, and delivers software applications using Agile Software Development Lifecycle (SDLC) methodologies -- SCRUM. Facilitates large-scale software product initiatives by identifying and removing system impediments. Participates in software architecture, technical design, and software product implementation processes. Articulates technical information to business and other diverse partners/audiences. Improves production release and quality assurance of mid-tier platform features.

Primary Responsibilities:

• Works collaboratively with leadership to enable delivery through well-executed sprints.
• Accelerates performance, efficiency, and value delivered by engaging across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training and resources.
• Maintains and updates performance metrics (burn-down charts) and artifacts.
• Coordinates logistics for and participates in Agile events -- backlog prioritization, sprint planning, daily meetings, retrospectives, and scrum of scrum masters.
• Improves customer experiences on digital channels in an Agile environment.
• Identifies business requirements for projects of moderate scope.
• Ensures project requirements are successfully incorporated into deployments.
• Gathers support and approvals from Legal, Risk, and Compliance business partners prior to launching developments.
• Applies design and data analysis best practices to opportunity identification.
• Develops innovative methods to optimize processes.
• Prepares or reviews operational or project progress reports.
• Plans and coordinates project schedules and assignments for multiple projects.
• Assigns and reviews the work of systems analysts, programmers, and other computer-related workers.
• Mentors junior team members.
• Advises senior management on technical strategy.
• Establishes and project manages analysis plans for multiple and complex work streams.
• Elicits, captures, and interprets customer problems from multiple perspectives across projects or within a program.
• Performs independent and complex analysis for multiple projects supporting several division initiatives.
• Responsible for meeting project goals on-time and on-budget.
• Presents implications and recommendations with a strategic perspective influencing project parameters and outcomes.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Business Administration, Finance, Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, or a closely related field and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation) managing and executing large scale projects in a FinTech or Health Benefits business area.

Or, alternatively, Master’s degree (or foreign education equivalent) in Business Administration, Finance, Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, or a closely related field and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) managing and executing large scale projects in a FinTech or Health Benefits business area.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) managing and leading the execution of distributed application development teams in developing enterprise software solutions -- databases, record keeping, middle tier, and UX.
• DE collaborating and performing delivery management in a Healthcare environment, using tools (JIRA, JIRA Align, Share Point, and Confluence) and data manipulation tools (DBeaver, TOAD, FlowMetrics, or PowerBI).
• DE managing end-to-end deployment and install processes to facilitate feature delivery and client Go Live; providing project management to Scrum teams – creating and managing business requirements, design, development, and testing; and facilitating scrum events -- daily scrum, backlog refinement, retrospectives, sprint reviews, and sprint planning.
• DE leading fast paced project delivery in Agile principles and processes; and liaising with delivery teams, business stake holders, and executive management to ensure streamlined project and product management/delivery.

Salary: $110,000.00 – $135,200.00/year.

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Certifications:

Category:Product Management

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.