Senior Manager, Program Manager-Ads

Posted 11 Days Ago
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Toronto, ON, CAN
In-Office
142K-190K Annually
Senior level
eCommerce • Retail
The Role
The Senior Manager, Program Manager leads cross-functional projects in the Ads team, focusing on strategic planning, execution discipline, and leveraging AI tools to enhance project management and delivery effectiveness.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and role:

 At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better.  The Ads product team is on a mission to deliver a world-class advertising platform that accelerates the flywheel for buyers and sellers on and off the eBay marketplace. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us!

As a Senior Manager, Program Manager on the Ads product team, you will play a key role in driving planning and execution across several cross-functional initiatives. You will collaborate with product, design and business stakeholders to deliver complex projects that move the company forward. You will bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. You will have experience in AI driven execution, and you will thrive in a fast evolving product team. This role is ideal for someone who has independently led complex programs and is  ready to expand their strategic influence and operational rigor.

What you will accomplish:
  • Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight

  • Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs

  • Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments

  • Champion the use of AI tools (e.g., Claude, specialized planning GPTs) to automate status reporting, analyze project risks, and streamline documentation, advancing PMO practices with AI

  • Track and manage project milestones, risks, and dependencies using clear, reliable tooling

  • Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction

  • Proactively resolve delivery risks and operational issues to keep initiatives on track.

  • Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.

  • Communicate clearly and confidently across engineering, product, and executive audiences.

  • Ensure alignment across teams and surface key decisions, blockers, and progress updates

  • Identify and implement tools, workflows, or process improvements that increase delivery speed and clarity

What you will bring:
  • 10+ of experience with 8-10 years specific to PMO experience, including ownership of complex, multi-team initiatives

  • Strong technical fluency and deep understanding of the product development lifecycle, technical dependencies, and risk management, enabling credible contribution to engineering conversations

  • Domain experience in Ads products at marketplaces, e-commerce, or high-scale consumer platforms is strongly preferred

  • Experience driving execution across distributed teams. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked

  • Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.

  • Familiarity with technical architecture, system design, and tradeoff conversations.

  • Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence. Eager to learn on the latest AI technologies such as Claude and Figma Make

Additional Details

The base pay range for this position is expected in the range below:

C$142,000 - C$189,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Skills Required

  • 10+ years of experience
  • 8-10 years specific to PMO experience
  • Strong technical fluency and understanding of product development lifecycle
  • Domain experience in Ads products or e-commerce
  • Experience driving execution across distributed teams
  • Proficiency with program tracking and planning tools

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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