Senior Manager, Program Management

Posted 2 Days Ago
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Taman Teknologi Malaysia, Petaling, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Healthtech • Pharmaceutical
The Role
The Senior Manager of Program Management will oversee large-scale projects, drive overall project execution, manage financial aspects, facilitate stakeholder communications, and ensure alignment with business objectives. They will also be responsible for program change management, user acceptance testing, continuous improvement efforts, and mentoring project managers.
Summary Generated by Built In

Program Management

Make a meaningful difference to patients around the world. You’ll be a trusted thought leader as you ensure our programs are completed efficiently and effectively. Your strategic mindset and fresh perspectives will be an essential part of how we bring innovative solutions for patients.

Key Responsibilities

  • Own and manage large scale projects/programs; Drive the overall project roadmap, provide financial oversight of projects, orchestrate portfolio prioritization, drive project execution, and produce project health reports and risk assessments. Ensure alignment with Global Process owner business objectives and requirements.
  • Develop a high-level milestone plan for the program and manage program change in accordance with the change management plan to control scope, quality, schedule, cost, and contracts; Measure and track the benefits of the program against established goals and targets.
  • Facilitate the creation and approval of business cases within the program, and coordinate the sharing and prioritization of resources among projects
  • Manage program communications and stakeholder engagement, ensuring clear, concise, and timely updates and maintaining alignment between the program and the organization's overall strategic direction; develop and implement change management plans, including communication plans, training plans, and other related deliverables to ensure successful change adoption.
  • Execute program plans (quality, risk, communication, staffing, etc.) and communicate program status and data in order to maintain accurate and current program information for the use of stakeholders
  • Obtain approval for the program and actively manages program benefits and issues in partnership with IT business partner, as applicable
  • Develop and maintain relationships with internal and external stakeholders and business partners, understanding their needs, expectations, and ensuring their requirements are met.
  • Oversee user acceptance testing process to validate the functionality and performance of business applications and systems.
  • Own one or more Project Management Office (PMO) continuous improvement activities.
  • Identify and evaluate process improvement and/or course correction/course alignment opportunities.
  • Manage project closure activities, including gathering lessons learned and driving changes to future for continuous improvement.
  • Serve as a project and program management subject matter expert , including guiding and mentoring project managers sourcing and directing contract resources tied to projects within the program; and develops expertise in a business process, professional discipline, market or product.
  • Other incidental duties.


Education and Experience:

  • Bachelor's Degree in related field, 10 years of relevant experience required.
  • Master's Degree or equivalent preferred.
  • PMP or Scrum Qualification preferred
  • Experience in Program Management related to finance & accounting function is highly preferred


Additional Skills:

  • Demonstrated experience in Project Management methodology required.
  • Proven expertise in usage of MS Office Suite and related project management systems.
  • Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
  • Recognized as an expert in own area within the organization.
  • Expert understanding and knowledge of principles, theories, and concepts relevant to managing multiple projects within an overall program.
  • Excellent problem-solving, organizational, analytical and critical thinking skills.
  • Excellent understanding and work experience with project budgets and financial management.
  • Strong leadership skills and ability to influence change.
  • Experience in facilitating change, including collaboration with management and executive stakeholders.
  • Experience within a regulated environment.
  • Strict attention to detail.
  • Ability to interact professionally with all organizational levels.
  • Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
  • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
The Company
Draper, Utah
13,687 Employees
On-site Workplace
Year Founded: 1958

What We Do

Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.

Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today.

Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives.

Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life.

For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms

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