Senior Manager | Program Excellence

Work that shapes Australia 

We are public purpose sector specialists who support governments and their agencies, and not-for-profit organisations, to deliver services to Australians, helping to build more resilient, equitable, secure and prosperous communities. We are guided by our values of Stronger Together, Amplify Impact, Build Trusted Relationships, Value Every Person, Think Beyond Limits, and Defined by Ethics.

Our purpose-driven professionals provide clients with access to the skills, capabilities and expertise to support the delivery of government agendas and public purpose projects, with specialist teams across three national practices:

• Transformation
• Risk, Programs and Cyber
• Commercial, Financial and Infrastructure

About us

Our Program Excellence team supports clients to feel confident in the planning, delivery and impact of their projects, programs, policies and initiatives.

We help clients navigate risk to deliver business transformation projects and programs, providing confidence and insights into delivery risks and mitigations to support successful outcomes. Clients engage us at any point through a project lifecycle to offer an independent perspective on progress and challenges, and to support capability uplift within project teams and across the organisation. 

Our team specialises in key project and program assurance areas such as governance, planning, benefits management and transition to operations, as well as technical aspects such as testing and data migration. 

We also provide specialist support in PMO establishment, project and program frameworks, and portfolio investment governance as well as policy program design and evaluation.

About the role

We're expanding our high-performing, mission-driven Program Excellence team to amplify our impact on critical public purpose initiatives.

This role blends program assurance with project and program management capabilities to drive continuous improvement, strengthen accountability, and shape insights that matter.

You will apply your knowledge in portfolio, project, and program management, design, evaluation and assurance through your role as trusted advisor to clients. 

Key responsibilities

• Lead teams of various sizes and diverse capabilities to deliver project and program assurance reviews, assessing effectiveness, risk, compliance, and delivery maturity
• Develop and strengthen client relationships to drive business growth 
• Collaborate with project and program teams to embed real-time learning and adaptive management practices
• Deliver meaningful and actionable insights through data synthesis, evaluations, and reporting tailored to diverse stakeholders
• Contribute to the evolution of our assurance and evaluation methodologies, tools, and templates
• Champion a culture of excellence, integrity, and outcomes-focus across the project lifecycle
• Mentor and support colleagues to uplift capability and foster shared ownership of excellence

What we’re looking for

• Hands on Portfolio, Program and Project Management experience, including transformation design, change management, PMO establishment and delivery
• Experience in program assurance, evaluation, audit, or performance review roles
• Experience in ICT-enabled or Infrastructure project and program delivery, particularly in the public sector
• Proven experience managing multiple client projects at any one time, providing leadership and coaching to project teams to solve client problems by analysing data, conducting research, and synthesising information
• Someone who can confidently lead a client project end to end, with experience managing senior client stakeholders such as program directors and executive sponsors.
• Experience with business development activities such as proposals, internal account team initiatives, and thought leadership development.
• Analytical skills to generate insights from complex data and translate into strategic recommendations
• Confident communicator—able to influence, challenge constructively, and facilitate workshops or reviews
• Adaptable, curious, and proactive in navigating ambiguity and driving improvement

Why join us

You’ll be joining a team that’s bold, collaborative, and deeply committed to public impact. We don’t settle for business-as-usual—we aim to set new standards of excellence, insight, and trust in everything we do.

We are looking for:

• Tertiary qualifications in a relevant area of study
• 7+ years' experience in the project and program management field
• Experience leading teams to deliver outcomes in a client-facing environment

Additionally we would love it if you have some of the following:

• Certifications in a project management or related discipline, such as Prince2, Managing Successful Programs (MSP), Management of Portfolios (MoP), Agile or Scrum, Change Management, etc. 
• Previous professional services experience would be beneficial but is not essential.

This is your chance to grow, lead, and shape your future. 

• Market leading Parental Leave: Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave).
• Flex working: Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us.
• Additional leave: a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown as well as Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more!
• Employee share options for every team member, reflecting our commitment to shared success and ownership.
• Smart Device reimbursement: Working flexibly means accessing the information you need on the go. That’s why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill.
• Wellness and Lifestyle benefits: We’ll give you $295 a year to spend on items or activities that support your wellness, and up to $205 a year to support your balanced lifestyle.
• Sonder: A digital care platform that empowers people to actively take control of their wellbeing to live well and perform at their best, free to Scyne Employees and their immediate family members.

A workplace where everyone belongs 

We are committed to promoting a culture of diversity, equity and inclusion. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know. 

Interested in working together? 

If you share our purpose of helping governments and their agencies build more resilient, secure, equitable and prosperous communities, then you should apply today.