Senior Product Strategy & Operations Manager

At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.

We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

Preply is growing quickly. Once a scrappy startup, we’re now firmly in scale-up mode — continuously evolving how we work to match our growth. The Preply product and technology teams are now substantially larger than they were a few years ago, and therefore it is critical to us that, as we scale, we maintain the pace and dynamism that has brought so much success for Preply over the past years. 

For this reason we are hiring our first Senior Product Strategy & Operations Manager to help us take our Product team to the next level, to ensure the ways we work across our product organisation are first class, and to make sure we’re able to manage the tricky balance of execution, collaboration, speed, quality, focus, communication, and much more. This is a key role in the product team and will report directly to the Chief Product Officer.

This role provides unrivalled access to the day-to-day of how Preply runs its product and technology organisation. You’ll be at the heart of our planning and decision-making, and will support the team at every level. Your closest partner will be the CPO and VP-level product leaders, and you’ll work closely day-to-day with Product Managers, Designers, Engineering leaders and others.

If you are equally passionate about delivering amazing product experiences, and building effective organizations that work collaboratively and at high velocity, this role if for you. It sits at the heart of a world-class product organization — helping it evolve and scale for the next phase of growth.

• Operational cadence: Set up and run the operational rhythm of the Product org, leading rituals such as Product Reviews, Roadmap Reviews, and OKR cycles.

• Driving alignment: Own the quarterly and annual product planning processes to ensure strong cross-team alignment so everyone is pulling in the same direction.

• Team transformation: Define how our Product, Design, and Tech teams will scale — identifying challenges and bottlenecks, and designing effective ways for teams to collaborate and grow.

• OKR leadership: Drive goal-setting and tracking across the team, ensuring each squad is focused on outcomes and supported in hitting their targets.

• Strategic initiatives: Lead or support diverse strategic initiatives — such as how we balance speed and quality as a team, or how to approach pricing in our marketplace — from scoping and analysis to stakeholder alignment and delivery.

• Organizational improvement: Constantly look for ways to improve how we operate - identifying pain points, proposing solutions, and driving implementation for better ways of working, tooling, and processes.

• Hands-on experience working closely with product teams: you’ve operated in or alongside product squads in fast-growing, product-led tech companies, and understand their day-to-day reality.

• Deep understanding of modern product organizations and team dynamics: how empowered product squads work, and how to enable them to deliver at scale.

• Systems thinking: with a track record of identifying gaps in how teams operate and designing practical improvements to planning, ways of working, and collaboration systems that scale.

• Proven ability to drive change: you identify the “why,” design solutions collaboratively, and secure adoption through education and rituals, working closely with teams on the ground.

• Exceptional communication and collaboration skills: you build trust with both leadership and product teams, working collaboratively and adapting your approach based on feedback. You know how to influence and align others, using empathy to bring people together and drive things forward.

• Highly numerate and comfortable with data: you’re confident working with data, building models or spreadsheets (e.g. headcount planning, impact tracking), and using data to inform decisions and trade-offs.

• Excellent bias-to-action: you will be a key part of keeping team momentum moving forward. You’ll need to work out how to get things done with minimal support and keep momentum high.

• An open, collaborative, dynamic and diverse culture;

• A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;

• A competitive financial package with equity, leave allowance and health insurance;

• Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub

• Access to free mental health support platforms;

• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; 

• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

#LI-LK1

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.

• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.

• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.