Senior Manager - Product Owner (eCommerce)

Reposted 18 Days Ago
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Nawamin, Bueng Kum, Bangkok, THA
In-Office
Senior level
Marketing Tech • Retail • Software
The Role
The Senior Manager - Product Owner will set the product vision, lead cross-functional collaboration, manage product KPIs, and align product strategies while facilitating Agile processes and leading a team.
Summary Generated by Built In
Key Responsibility:
  • Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
  • Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint
  • Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
  • Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
  • Works closely with CPO to establish each product’s business value and support messaging, communication and customer outreach as necessary
  • Facilitates release planning with stakeholders as well as weekly demos
  • Is a key role on Agile team(s) and works onsite with the team on a daily basis
  • Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
  • Align outward facing product requirements and stakeholders
  • Must come from large, scaled business operation: e.g. head of PO from high traffic eCommerce or banking/fintech company
  • Experienced team leadership: experienced in managing team of product and cross functional developers.
  • Handles complexity: experience connecting user facing app to heavy, complex back-end systems
  • Business translator: excellent at turning broad business goals into clear, technical tasks for developer
  • Creativity and growth: must show example of inventing new features that directly increased revenue or user engagement
  • Matured, can work under fast paced, high pressure, complexed environment

Requirements
  • Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain
  • Strong collaborator with cross-functional teams from tech, design, and business
  • Proven knowledge and understanding of standard practices, technology and supporting industry principles
  • Experience with B2B digital products
  • Understanding and knowledge of various roles of the digital marketplace, e.g., seller acquisition, supply chain, marketplace ops, etc. and how they interact with product offering
  • Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
  • Deep experience leading with teams in an agile setting
  • Strong leader, collaborator, team player, and individual contributor
  • Strong communication skills with comfort in speaking with business stakeholders in both English and Thai
  • Strong problem solver with ability to manage and lead the team to push the solution and progress
  • Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
  • Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
  • Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
  • Empowers others to fail, learn, and grow
  • Experimental mindset to drive innovation

Benefits

Health Insurance – We care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – We care about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture
  • Clear focus.
  • Diverse Workplace (Our members are from around the world!)
  • Non-hierarchical and agile environment
  • Growth opportunity and career path

Skills Required

  • Proven knowledge of standard concepts and practices within the grocery/food supply chain
  • Experience with B2B digital products
  • Strong leadership and team management experience in agile settings
  • Strong communication skills in English and Thai
  • Experience facilitating agile ceremonies and managing product backlogs
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The Company
HQ: Khet Suan Luang, Bangkok
103 Employees

What We Do

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.

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