In our pursuit of excellence within our commerce department here at Carnival UK, we're seeking individuals who bring a wealth of technical knowledge and expertise to our Senior Manager, Product Owner - App role. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us.
Key Responsibilities
- Own the business product vision and roadmap for the Cunard and P&O Cruises mobile app, balancing guest behaviour, commercial objectives and brand strategy.
- Translate business requirements into clear user stories, acceptance criteria and product briefs that enable effective technical delivery by DTO.
- Monitor app performance across engagement, retention, feature adoption and conversion, using insight to guide product decisions and backlog priorities.
- Act as the authoritative business voice for the app, managing stakeholder demand, cross-functional dependencies and the day-to-day partnership with the Technical Product Owner for App.
Position Requirements
Our ideal candidates are those who possess not only the technical skills required for the role but also a passion for technology and a keen eye for detail.
- 7–10+ years’ experience in digital product management or product ownership, including 3–5+ years specifically owning mobile apps.
- Proven accountability for a mobile app across its full lifecycle, from product vision and roadmap development through to delivery and performance optimisation.
- Strong experience translating business intent into high-quality user stories, acceptance criteria and prioritised product backlogs.
- Demonstrable ability to use customer and commercial data to inform feature prioritisation, product decisions and continuous improvement.
About You
You are someone who thrives in a collaborative environment yet can work with a high degree of accuracy and accountability. Your qualifications in technology are just the start; we're looking for a team member who is eager to learn, grow, and contribute to our collective success.
- A commercially minded and guest-focused product leader who makes transparent, data-led decisions.
- A credible communicator who can influence senior stakeholders across Brand, Marketing, eCommerce and DTO.
- A collaborative professional who can resolve competing priorities, manage dependencies and build trusted relationships across business and technology teams.
- An adaptable and organised individual who demonstrates sound judgement, accountability and a continuous improvement mindset.
Why Join Us?
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home. We offer a dynamic and inclusive workplace where your work makes a real impact. Beyond salaries and benefits, here’s what we offer:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- A friendly welcome with help settling in
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Contributory Defined Contribution Pension scheme
- Company paid private medical and dental insurance and health assessment
- In-house Occupational Health help and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal
Application Note:
Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes.
Don't miss this chance to leverage your qualifications in a role where you can truly shine. Apply today and let’s explore how your skills and ambitions align with our opportunities!
Recruitment Journey
For more information on your recruitment journey, please visit our Candidate Journey Map.
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Skills Required
- 7–10+ years of experience in digital product management or product ownership
- 3–5+ years specifically owning mobile apps
- Accountability for a mobile app across its full lifecycle, including product vision, roadmap development, delivery, and performance optimization
- Strong experience translating business intent into user stories, acceptance criteria, and prioritized product backlogs
- Ability to use customer and commercial data to inform feature prioritization, product decisions, and continuous improvement
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
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