Senior Manager, Product Operations

We are seeking a highly organized, proactive, and collaborative Senior Product Operations Manager to support our product teams in driving efficiency, alignment, and cross-functional momentum. This role is critical to keeping initiatives on track, documentation consistent, communication clear, and processes streamlined—ensuring that our product teams can focus on building exceptional customer experiences.

Responsibilities:

• Serves as the operational backbone of the product team—keeping initiatives organized, timelines visible, and action items moving forward.

• Drives consistency in the organization and maintenance of key product documentation (e.g., capability decks, requirements, roadmaps, user story references).

• Facilitates cross-functional collaboration by scheduling and preparing for meetings, workshops, and reviews; ensuring the right voices are in the room.

• Bridges communication gaps between product, tech, design, marketing, and other stakeholder teams.

• Develops and maintains centralized resources (e.g., Confluence pages, documentation hubs) to make information easy to access and use.

• Assists with the creation of clear, visually effective presentation decks for leadership updates, cross-functional planning, or product launches.

• Tracks key dates, milestones, and deliverables—ensuring updates and changes are cascaded appropriately across all impacted teams.

• Identifies opportunities to improve internal product processes, rituals, and workflows and help implement those improvements.

• Acts as a trusted partner to senior product leaders—anticipating operational needs and providing ongoing support.

Qualifications:

• 5–7+ years of experience in product, product operations, program management, or product coordination roles (preferably in a digital or tech environment).
• Exceptional organizational and communication skills; thrives in a fast-paced, detail-oriented environment.
• Proven ability to manage multiple priorities and proactively problem-solve.
• Experience working cross-functionally with product, engineering, and design teams.
• Strong experience with tools like Jira, Confluence, Miro, and presentation software (PowerPoint).
• Comfortable working independently and taking ownership of processes.
• A strong sense of curiosity, collaboration, and a “make it happen” attitude.
• Familiarity with Agile/Scrum product development processes.
• Experience creating scalable documentation frameworks or templates. 

The Company

Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. In addition, the company supports the growing diagnostic industry by supplying medical products to clinical laboratories and operating the nation's largest network of radio pharmacies that dispense products to aid in the early diagnosis and treatment of disease. Ranked #14 on the Fortune 500, Cardinal Health employs more than 50,000 people worldwide.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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