Senior Manager, Product Management and Strategy

Posted Yesterday
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New York, NY, USA
In-Office
105K-188K Annually
Senior level
Healthtech • Insurance
The Role
Leads product management and market growth strategy across a Medicaid and Medicare portfolio. Responsibilities include executive presentations, operating reviews, KPI tracking, competitive intelligence, membership growth and retention planning, operational efficiency, portfolio insights, and profit-and-loss accountability. The role partners cross-functionally with finance, sales, marketing, and other departments while managing strategic projects and reporting metrics.
Summary Generated by Built In
The Senior Manager of Product Management and Strategy is responsible for working cross functionally to develop, assist in execution, and continuously improve upon a market growth strategy that supports a profitable growth across the entire Medicaid/Medicare portfolio.

  • Support developing presentations for on-going management meetings including the 3-Strategic Plan, Board & Committee meetings, Quarterly Business Reviews and other management meetings as needed.
  • Lead the Monthly Operating Review agenda setting and work collaboratively across all departments to identify discussion items as well as progress tracking towards Budget goals
  • Helps the team set up the necessary tracking of key performance indicators
  • Manage competitive intelligence including enrollment landscape providing insights and recommendations for future growth
  • Work collaboratively with financial analysis, sales, and marketing to develop market growth and retention plans to achieve membership objectives
  • Optimize operational efficiency of the Medicaid/Medicare portfolio
  • Identify key cohorts and opportunities for achieving short- and long-term membership growth goals across products and service areas
  • Serve as the primary owner of identifying and executing projects and strategies that focus on profit and loss accountability
  • Manage on-going reporting metrics aimed at providing insights and recommendations for future growth and efficiencies

Required Qualifications

  • Bachelor's degree from an accredited college or university
  • Demonstrated high level of emotional intelligence
  • 3 – 5 years of experience in healthcare or strategy consulting
  • Ability to identify areas of opportunity, develop a plan of action
  • Product development, finance, analytical, or project management experience
  • Strong work ethic, attention to detail, ability to effectively manage time, and commitment to developing quality work quickly
  • Ability to effectively manage cross-functionally and directly
  • Excellent written and oral communication skills.
  • Experience presenting to large cross-functional teams including C-suite or executive leaders
  • Microsoft Word, PowerPoint, Excel proficiency

Preferred Qualifications:

  • Advanced knowledge of Medicaid/Medicare products
  • Master's degree in public health or business administration.
  • Experience working with a hospital, health insurance company, healthcare focused government agency or non-profit (e.g. DOH) or other company operating in healthcare space (including start up)
  • Familiarity with Business Intelligence and Data Visualization Tools (such as Qlikview, Tableau).
  • Strong leadership skills with the ability to manage up and across multiple departments of a large organization.
  • Supervisory or team lead experience.
  • Proven ability to handle multiple projects simultaneously and adjust to changes quickly while meeting deadlines.
  • Strong problem solving and effective decision-making skills. Ability to exercise judgment and discretion of sensitive and/or confidential matters.
  • Ability to work independently in a fast-paced environment

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $122,900 - $188,020

  • All Other Locations (within approved locations): $105,100 - $160,480

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

Skills Required

  • Bachelor's degree from an accredited college or university
  • 3–5 years of experience in healthcare or strategy consulting
  • High emotional intelligence
  • Ability to identify opportunities and develop action plans
  • Product development, finance, analytical, or project management experience
  • Strong work ethic and attention to detail
  • Ability to manage time effectively and deliver quality work quickly
  • Ability to manage cross-functionally and directly
  • Excellent written and oral communication skills
  • Experience presenting to large cross-functional teams, including C-suite or executive leaders
  • Proficiency with Microsoft Word, PowerPoint, and Excel
  • Advanced knowledge of Medicaid and Medicare products
  • Master's degree in public health or business administration
  • Experience with a hospital, health insurance company, healthcare-focused government agency, nonprofit, or healthcare company
  • Familiarity with business intelligence and data visualization tools such as QlikView or Tableau
  • Strong leadership skills across multiple departments
  • Supervisory or team lead experience
  • Ability to manage multiple projects and adapt to change while meeting deadlines
  • Strong problem-solving and decision-making skills
  • Ability to exercise judgment and discretion with sensitive or confidential matters
  • Ability to work independently in a fast-paced environment

Healthfirst, Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Healthfirst, Inc and has not been reviewed or approved by Healthfirst, Inc.

  • Healthcare Strength — Healthcare coverage is positioned as a comprehensive offering, including medical/dental/vision options and additional mental-health support through Spring Health. Wellness credits and disability coverage further strengthen the perceived breadth of health-related support.
  • Leave & Time Off Breadth — Time off appears robust, with paid time off plus a set of paid holidays and additional early office-closure days. A designated Social Justice day and noted parental/bereavement leave options add to the overall leave breadth.
  • Retirement Support — Retirement support is framed around a 401(k) program with a company match that can reach a meaningful level after a tenure milestone. This match is repeatedly highlighted as a notable component of total rewards value.

Healthfirst, Inc Insights

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The Company
HQ: New York, NY
3,909 Employees
Year Founded: 1993

What We Do

Healthfirst is a provider-sponsored health insurance company that serves 1.8 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. Healthfirst offers Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees, and Healthfirst Total, an EPO for individuals. For more information on Healthfirst, visit www.healthfirst.org

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