Senior Manager – Product Governance (AENB)

Posted 4 Days Ago
Be an Early Applicant
3 Locations
Hybrid
Senior level
Fintech • Financial Services
The Role
Oversee product governance processes for AENB, ensuring regulatory compliance, managing product inventory, and coordinating with stakeholders on approvals and risk controls.
Summary Generated by Built In

The AENB Strategic Planning Team owns strategic planning process for AENB and focuses on enabling American Express to build products and services that are both innovative and compliant with banking regulations as well as established policies and standards.

The AENB Strategic Planning & Risk Governance team is looking for a Senior Manager, Product Governance, that will be responsible for the execution of product governance processes across AENB, including products inventory management, new products, and change governance. The role focuses on ensuring regulatory compliance, strong risk controls, and effective coordination across stakeholders.

Responsibilities

How will you make an impact in this role?

  • Support the implementation and execution of the AENB Products governance in alignment with the policy, standards and regulatory expectations.

  • Assist in New Product Approval (NPA) and change governance execution, including scoping and categorization, coordinating legal entity approvals.

  • Partner closely with teams across risk pillars and control management to facilitate end-to-end governance and improve coordination to support bank approval processes. 

  • Support end-to-end product inventory processes, including inventory data maintenance through periodic refreshes, data quality checks and stakeholder approvals. 

  • Contribute to Product Inventory tooling solution to enhance user interfaces and workflows, as well as supporting system integrations with enterprise risk frameworks and platforms. 

  • Develop high-quality deliverables (including but not limited to presentations and reporting materials) for leadership, governance forums, and cross-functional partners.

  • Proactively identify and address risks and process inefficiencies or gaps. 

  • Operate with agility and responsiveness in a dynamic environment, often managing multiple initiatives simultaneously.
Qualifications
  • 6+ years’ proven experience and specializing in risk management, compliance, audit, or product management, with strong understanding of product lifecycle and governance processes. 

  • Bachelor’s degree in business, finance, or related field.

  • Strong analytical, data management, and problem-solving skills, with ability to manage multiple priorities in a fast-paced environment. 

  • Effective communication and stakeholder management skills, with ability to work across cross-functional teams and influence outcomes.

  • Strong learning agility, attention to details and ability to work across business partners in productive and efficient manner.
  • Proficiency in building senior-level presentations (PowerPoint); strong storytelling, visual, and written communication skills.
  • Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.
  • Advanced Excel skills required.
  • Process automation or tooling experience is a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Skills Required

  • 6+ years in risk management, compliance, audit, or product management
  • Bachelor's degree in business, finance, or related field
  • Strong analytical, data management and problem-solving skills
  • Effective communication and stakeholder management skills
  • Proficiency in building senior-level presentations
  • Advanced Excel skills
  • Process automation or tooling experience

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

American Express Insights

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The Company
HQ: New Delhi, Delhi
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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