foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWe are seeking a Senior Manager, Product Deployment to serve as the liaison between customers, vendors, and rider experience local business stakeholders and regional teams on one side, and product teams on the other side. You will be responsible for driving the strategy, consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.
Discovery & Analysis
- Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests
- Consolidate and prioritize input to identify high-impact opportunities
- Translate operational challenges into structured business cases for the product team
- Drive adoption and effective utilization of product tools within the designated scope
Driving Business Value
- Partner with cross-functional stakeholders to build data-driven business cases
- Define clear problem statements, success metrics, and value assessments
- Present proposals to product leadership for consideration and prioritization
Go-To-Market Orchestration
- Lead the cross-functional rollout of product initiatives across operations, finance, legal, pr, and marketing
- Coordinate timelines, resources, and communications to ensure readiness across all teams
- Develop and maintain deployment playbooks, FAQs, and training materials
Stakeholder Management
- Act as the primary point of contact between the product and regional teams
- Maintain alignment across senior stakeholders through regular updates and checkpoints
- Track and report on rollout performance, adoption, and feedback
- Drive critical cross-functional alignments, proactively escalating blocking risks to leadership and de-escalating operational trade-offs
Team Co-leadership & Coaching
- Support team leadership in guiding daily work, setting and executing priorities, and keeping the team on track
- Coach mid-level and junior specialists on stakeholder management, structured problem-solving, and communication style.
- 7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company
- Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations
- Strong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirements
- Experience working with cross-functional teams, especially in fast-paced or matrixed environments
- Excellent communication and stakeholder management skills, proven track record of managing and influencing ( director +) -level stakeholders without direct authority.
- Experience in coaching or leading mid-level and junior specialists is a plus.
- Familiarity with tools like Jira, Confluence, Notion, and project management platforms (e.g. Asana)
Nice to have
- Experience with internal operational excellence tools, CRM platforms, or implementing AI capabilities to improve workflow efficiency
- Strong understanding of user support processes, operational workflows, or customer experience structures within on-demand delivery or retail environments
Skills Required
- 7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company
- Strong analytical and business acumen, including translating qualitative and quantitative insights into recommendations
- Experience planning, coordinating, and executing product rollouts while managing dependencies and operational requirements
- Experience working with cross-functional teams in fast-paced or matrixed environments
- Excellent communication and stakeholder management skills
- Proven ability to manage and influence director-level and more senior stakeholders without direct authority
- Familiarity with Jira, Confluence, Notion, and project management platforms such as Asana
- Experience coaching or leading mid-level and junior specialists
- Experience with internal operational excellence tools, CRM platforms, or implementing AI capabilities to improve workflow efficiency
- Understanding of user support processes, operational workflows, or customer experience structures in on-demand delivery or retail environments
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
