Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.
The Job in a Nutshell💡
As a Senior Product Manager at Mrsool, you will play a pivotal role in defining and executing the product strategy for our digital offerings. Leveraging your expertise in product management and digital technologies, you will collaborate closely with cross-functional teams to deliver high-impact digital products that drive business growth and enhance customer satisfaction.
If you're eager to take on this rewarding opportunity, we’d love to hear from you. Apply today!
About Domain:
The Courier domain is dedicated to optimizing the overall courier experience by providing delightful and hassle-free interactions with partners and buyers. This includes enhancing user experiences while efficiently reducing costs per order, ensuring that our couriers have the support they need to succeed.
What You Will Do💡
- Product Strategy and Roadmap Development: Develop and communicate a comprehensive product strategy and roadmap aligned with the company's business objectives and market trends.
- Market Analysis and Competitive Research: Conduct thorough market analysis and competitive research to identify market opportunities, trends, and potential threats. Use insights to inform product strategy and prioritize features.
- Requirements Gathering and Prioritization: Collaborate with stakeholders to gather requirements, define product features, and prioritize product backlog based on business value, customer needs, and technical feasibility.
- Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and other cross-functional teams to ensure successful product delivery. Facilitate communication and alignment across teams throughout the product lifecycle.
- Product Development and Execution: Drive the end-to-end product development process, from concept to launch, ensuring timely delivery of high-quality digital products. Define and track key product metrics to measure success and iterate on product improvements.
- User Experience and Design: Champion user-centric design principles and ensure that digital products deliver exceptional user experiences. Collaborate with design teams to create intuitive and visually appealing interfaces.
- Product Performance Analysis: Monitor and analyze product performance metrics, user feedback, and market trends to identify opportunities for optimization and growth. Use data-driven insights to make informed decisions and drive product enhancements.
- Stakeholder Management: Build strong relationships with internal and external stakeholders, including customers, partners, and executives. Act as a trusted advisor on digital product strategy and provide regular updates on product initiatives.
- Team Leadership and Mentoring: Provide leadership and mentorship to junior product managers and cross-functional team members. Foster a culture of innovation, collaboration, and continuous learning within the product organization.
- Bachelor's degree in business, computer science, engineering, or a related field.
- +5 years of experience in digital product management, with a proven track record of successfully delivering consumer-facing digital products.
- Deep understanding of agile methodologies, product management best practices, and software development processes.
- Strong analytical skills and the ability to translate complex business requirements into actionable product plans.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Passion for technology and innovation, with a customer-centric mindset and a drive for excellence.
Who Will Excel❓
- Experience working in B2C is a plus.
- Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs.
- Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles.
- Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
- Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.
What We Do
Established in 2015, Mrsool grew rapidly over the past few years, by the time it closed series A in early 2019, the on-demand delivery platform has processed over 1 billion Riyals, serving over 10 million users across all the cities of the Saudi kingdom.
The platform pioneered the on-demand service fulfillment model in the region, by establishing a massive customer-to-customer network through a generic chat-based ordering experience, allowing users to be creative and unconstrained in describing the service needed, and giving the couriers the option to bid with their price they see fit, ensuring a fully scalable and self-regulating model.