At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We're building the leading AI-powered labor marketplace—and we're looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.
As a Manager of Product Analytics, you will lead a team of product analysts embedded with cross-functional product teams. You’ll play a central role in shaping how we measure success, identify opportunities for growth, and drive better decision-making through data.
This role is ideal for a player-coach who thrives in fast-paced environments, understands marketplace dynamics, and is excited to help shape the trajectory of a product that has a real-world impact on our professionals and partners.
What You'll Do:
- Partner closely with Product, Engineering, and Design to shape product roadmaps and influence strategy with data.
- Define and refine KPIs that accurately reflect product and business performance.
- Develop insights that improve marketplace health; drive user activation and reduce churn; and optimize user engagement
- Lead and mentor a team of product analysts, creating a culture of curiosity, rigor, and business impact.
- Establish best practices for analytics workflows, knowledge sharing, and stakeholder engagement.
- Present findings and recommendations to stakeholders, including senior leadership, in a clear and concise manner.
- Stay up-to-date with the latest industry trends and advancements in data analysis techniques.
What We're Looking For:
- 7+ years of experience in product analytics, data science, business operations or related roles, with at least 2 years managing analysts or data teams.
- Track record of fostering talent in high-growth environments.
- Strong proficiency in SQL and experience with experimentation and causal inference techniques.
- Hands-on experience using BI tools like Mode, Tableau, or Looker, and scripting languages like Python or R.
- Demonstrated success driving impact in a product-led or marketplace business.
- Ability to synthesize complex analyses into clear, strategic recommendations for both technical and non-technical audiences.
- Experience working in cross-functional teams with product managers, designers, and engineers.
- Entrepreneurial self-starter that thrives in a fast-moving environment and is capable of independently seeking information, marshaling resources, and delivering results without waiting for direction
Instawork Values:
- Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
- Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
- Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
- Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.
About Instawork
Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
At Instawork, we constantly evaluate how to build an optimal work environment for success. Currently we operate on a hybrid model, but we remain open to adapting our policies to meet the needs of our evolving business and team dynamics. As we continue to grow, we're seeking candidates who are excited about contributing to our in-person culture and open to the idea of working in-office up to 5 days a week.
For more information visit www.instawork.com
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit: https://info.instawork.com/about
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What We Do
Our digital marketplace connects thousands of businesses and more than six million workers, actively working to help bridge the labor demand/supply gap. Instawork helps businesses in food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent roles in more than 40 U.S. markets.
We have been fortunate to be funded by world-class investors in Silicon Valley including: Benchmark (Bill Gurley), Y Combinator, Spark Capital, Google Ventures, Greylock Capital, Four Rivers Group, Craft Ventures, and many more. Leveraging our accelerated growth, we will continue to expand throughout the U.S. and globally in order to revolutionize the labor market.
Instawork recently raised $60 million in Series D financing, bringing a total funding to over $160 million. The new funding round allows Instawork to accelerate investment in its AI-powered mobile app and platform that connects over 6 million skilled hourly workers with tens of thousands of businesses.
Our values help us craft impactful products and be extraordinary colleagues to each other:
Empathy, Trust, and Candor
Being empathetic helps build trust in our community and company, and fosters successful decision-making.
Always Be Learning
We learn eagerly, from different teams within and outside the company. Respectful debate makes our company stronger.
Act Like an Owner
We have a strong ownership mentality. Every person on the team has the potential to make a huge impact.
Bias for Action
We practice high-velocity decision-making, despite encountering ambiguity frequently.
Why Work With Us
Our team is composed of talented individuals who are passionate about our mission, continuously learning from one another and encouraging each other to achieve their full potential. We believe that failure is not a setback, but an opportunity to learn and apply those lessons toward future growth. We also make sure to have some fun along the way.
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