Join us at Moonpig as a Senior Manager, Product Analytics & Experimentation, where you’ll define and scale how data shapes product decisions across our Cards business. This role sits within the Data team while being deeply embedded in Product - partnering closely with senior Product leaders to turn behavioural insight and experimentation into clear, commercially grounded decisions.
You’ll lead a high-performing analytics team while shaping the future of how we use data - moving from embedded analytics to scalable, self-serve approaches. This is a role with real influence, where your work will directly impact product strategy, customer experience, and business performance.
Key Responsibilities:
- Define and scale the Product Analytics function, setting direction for experimentation, behavioural analysis and impact measurement across product teams
- Establish and embed best practices for experiment design, analysis and interpretation to enable consistent, high-quality decision-making
- Build and run experimentation operations, including clinics, forums and training to improve quality and adoption across teams
- Own and evolve the product metrics framework, including north star, input and guardrail metrics
- Contribute to product attribution approaches, partnering with Product and Finance to align expected and realised impact
- Define measurement approaches for AI and algorithmic features in collaboration with Data Science, MLOps and Engineering
- Shape product and commercial strategy through opportunity identification, impact sizing and evidence-based recommendations
- Lead high-impact and complex analysis, ensuring outputs are decision-ready and commercially grounded
- Synthesise behavioural insight, experimentation results and commercial context to inform strategic direction
- Build scalable analytics capability through frameworks, tooling and self-serve approaches
- Line manage and develop a team of analysts, building technical depth and stakeholder influence
- Drive cross-functional alignment across Product Analytics, Data Science and Engineering
About you:
- Proven experience leading and developing Product Analytics teams, with a track record of scaling impact and capability
- Strong background in product or commercial analytics within a digital or e-commerce environment
- Deep experience designing, running and interpreting experiments with sound statistical judgement
- Advanced analytical skills, including strong SQL and working knowledge of Python or similar
- Ability to translate complex analysis into clear, commercially grounded recommendations
- Confident communicator with experience influencing senior stakeholders across Product and cross-functional teams
- Experience building scalable analytics practices, including frameworks, templates and self-serve tooling
- Comfortable working with ambiguity and leading high-impact, business-critical investigations
Skills Required
- Proven experience leading and developing Product Analytics teams
- Strong background in product or commercial analytics
- Deep experience designing and interpreting experiments
- Advanced analytical skills including strong SQL and working knowledge of Python
- Ability to translate complex analysis into clear recommendations
- Confident communicator influencing senior stakeholders
- Experience building scalable analytics practices
- Comfortable working with ambiguity in high-impact investigations
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
