Department: Process Operations
Reports to: Director, Process Operations - Product Creation
Location: North Vancouver, BC
Your Opportunity at ARC’TERYX:
As the Senior Manager, Process Operations – Product Creation & Advanced Concepts, you drive operational excellence across our product creation supply chain functions, as well as strategic integration of Advanced Concepts (AC) innovation into the broader business ecosystem. You are accountable for seasonal delivery, process optimization through cross-functional alignment, connected and seamless I2C enablement, and integrating AC early-stage innovation into mainline processes and operating models.
You operate at the intersection of product development, materials, and sourcing to connect internal teams, driving seasonal and strategic priorities that align to business objectives. You play a pivotal role in partnering with the Innovation Incubation squad to accelerate validated concepts into pilot, commercialization, and scale.
This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Process Operations team builds a culture of radical collaboration that enables and scales enterprise-wide processes across the value chain. We empower teams with the clarity, systems, and capabilities needed to achieve operational excellence and deliver seamless, integrated execution.
We lead enterprise alignment to connect innovation, operations, and commercialization - fueled by efficiency and transparency. As part of this team, you play a critical role in integrating Advanced Concepts with the broader business, helping turn innovation into scalable, market-ready impact.
If you were in the Senior Manager, Product Creation & AC Integration - Process Operations role now, here are some of the core activities you would be doing:
- Leading the operational integration for Advanced Concepts outputs into in-season pathways
- Partnering with the Innovation Incubation squad to transition concepts into pilots and market-ready solutions
- Facilitating cross-functional alignment to deliverables within the Product Creation and Advanced Concepts teams
- Leading seasonal I2C delivery across product development, materials, sourcing and planning teams
- Driving partnership across functional operations, and product and design teams to ensure collaborative, solution-oriented approach to seasonal delivery
- Developing governance models, KPIs, and tracking systems for incubation programs
- Overseeing portfolio planning, resource allocation, and budget (CAPEX & OPEX)
- Driving alignment and decision-making across senior stakeholders
- Enabling project teams with clear frameworks, RACI structures, and execution rigor
- Managing external partnerships and innovation ecosystem relationships
Here are some of the things you could be working on in the future:
- Building, leading and mentoring a high-performing team
- Presenting incubation results at large scale business moments to senior leadership stakeholders
- Supervising a large incubation portfolio with Project Management reports
Are you our next Senior Manager, Process Operations - Product Creation & AC
- You have 8+ years’ experience in innovation management, product development, or operations in an apparel creation environment
- You have proven experience in project management with a diverse and highly cross-functional portfolio
- You have proven experience influencing senior leadership in cross-functional environments
- You have a strong understanding of the product creation environment
- You have a strong understanding of materials, manufacturing, and product lifecycle
- You have financial acumen including budgeting and business case development
- You excel with stakeholder alignment and communication skills
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- 8+ years' experience in innovation management, product development, or operations in an apparel creation environment.
- Proven project management experience managing diverse, cross-functional portfolios.
- Proven ability to influence senior leadership in cross-functional environments.
- Strong understanding of the product creation environment.
- Strong understanding of materials, manufacturing, and product lifecycle.
- Financial acumen including budgeting and business case development (CAPEX & OPEX).
- Excellent stakeholder alignment and communication skills.
- Proactive problem-solving, root cause identification, and solution development.
- Ability to remain flexible and adaptable when faced with ambiguity.
- Ability to balance autonomy and collaboration and to inspire continuous improvement.
- Experience building, leading, and mentoring high-performing teams (supervisory/managerial experience).
Arc'teryx Equipment Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arc'teryx Equipment and has not been reviewed or approved by Arc'teryx Equipment.
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Inclusive Benefits Coverage — Coverage extends to part‑time employees and includes gender‑affirming care, fertility and family‑planning drugs, and adult orthodontia, with options that consider diverse household structures. Mental‑health supports and broad eligibility reinforce access across employee groups.
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Wellbeing & Lifestyle Benefits — A generous gear discount, periodic free gear, outdoor outings, and recognition programs like Arc’Adventure align with an outdoor‑oriented culture. Wellness resources such as a flexible wellness account, Headspace access, mental‑health reimbursements, Wellness Days, and an EAP enhance non‑cash value.
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Strong & Reliable Incentives — A structured bonus program applies to all regular employees with targets tied to company performance and job level, aiming for equity across roles. Additional mechanisms such as annual incentive opportunities and referral bonuses are also available.
Arc'teryx Equipment Insights
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
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