Senior Manager, Pfizer Patient Services (PPS) Business Unit Strategy

Posted 5 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
124K-207K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
The Senior Manager will develop and implement patient services strategies for Pfizer’s Oncology, Specialty Care, and Primary Care products, focusing on program design and operational excellence while ensuring alignment with business unit strategies.
Summary Generated by Built In
This posting covers multiple available positions across Oncology / Specialty Care / Primary Care; Therapeutic area responsibility will be de termined t hrough the selection process.
Role Summary
The Senior Manager Pfizer Patient Services (PPS) Oncology / Specialty Care / Primary Care is responsible for driving the development of patient services strategy , and programmatic de s ign , for Pfizer's Oncology / Specialty Care / Primary Care products . The Senior Manager is responsible for delivering programs elements across the patient journey , including :
  • P rogram strategy and design

  • C opay / affordability support

  • H ub support / operations

  • E xternal landscape monitoring

  • Program performance management

This role will sit within the PPS Oncology / Specialty Care / Primary Care B U Strategy vertical and will be accountable for ensuring close alignment with Business Unit and B rand strategies. This role will ensure Oncology / Specialty Care / Primary Care patient services programs are rooted in comprehensive understanding of the patient journey and patient s' experiences taking Pfizer's Oncology / Specialty Care / Primary Care treatments .
Role Responsibilities
This is a critical role responsible for developing and executing the strategy for patient services programs for Pfizer's Oncology / Specialty Care / Primary Care B usiness Unit. This Senior Manager will:
  • F acili ta te interactions between Patient Services teams and Business U nit partners , ensuring programs meet patient / healthcare provider needs and align to Business Unit strategies

  • Support the d evelop ment and design of impactful patient service programs for all priority on-market and pipeline brands

  • Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends

  • Support i dentif ication , evaluat ion , and manage ment of cost - effective vendor solutions

  • Manage and optimize PPS spend at the BU-level

  • Facilitate integration of PPS leadership strategies and performance in marketing plans, therapeutic area planning documents, and executive updates

  • Proactively establish strong internal and external relationships across PPS , the Business Unit , broader Global Access and Value (GAV) functions, US Market Access (USMA) , and enabling functions (e.g., Digital, Analytics, Chief Commercial Office)

  • Be a part of a high-performin g team of professionals, responsible for designing and executing patient support programs for the BU

  • Ensure program operating procedures are in alignment with legal, regulatory and compliance standards

Basic Qualifications
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
  • Bachelor's degree required; advanced degree (MBA, MPH, etc.) preferred

  • 6 + years' experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required

  • Experience supporting Oncology / Specialty Care / Primary Care brands preferred

  • Relevant healthcare experience includes experience working in/with consulting, commercial biopharma functions involving strategy development and/or strategic initiatives (e.g., marketing, commercial development, market access & pricing, etc.)

  • Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU -specific strategies

  • Extensive cross-functional leadership and stakeholder management experience

  • Experience in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale

  • Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders

  • Strong qualitative and quantitative analytical skills, including technical proficiency in Microsoft PowerPoint and Excel

  • Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact

  • Commitment to receiving development and coach ing from leadership

Other Job Details:
  • Last Date to Apply for Job: May 29th, 2026.
  • Ability to travel based on business needs
  • NOT eligible for Relocation Package
  • This position is hybrid and requires working onsite 2 to 3 days per week from site

LI-PFE
The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research

Skills Required

  • Bachelor's degree required; advanced degree preferred
  • 6+ years' experience in Biopharma Patient Services Strategy or related area
  • Experience supporting Oncology / Specialty Care / Primary Care brands
  • Strong enterprise thinking and financial acumen
  • Exceptional written and verbal communication skills

What the Team is Saying

Daniel
Anna
Esteban

Pfizer Compensation & Benefits Highlights

  • Parental & Family Support U.S. materials describe up to 26 weeks of parental leave (including up to 12 paid non‑medical weeks), with phased return‑to‑work plus fertility, adoption, and surrogacy financial support, backup care, lactation support, and caregiver leave. These offerings indicate depth in family‑building benefits and day‑to‑day caregiver resources.
  • Healthcare Strength Core programs commonly include medical, prescription drug, dental, vision, mental‑health/EAP resources, disability insurance, preventive health programs, and free or reduced‑cost vaccinations. Voluntary Benefit Extras and wellness resources broaden coverage and access.
  • Retirement Support Career pages and postings note a 401(k) with company matching plus an additional company retirement savings contribution in some plans. Company materials also reference financial‑planning education and colleague‑directed retirement funds.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

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Employees engage in a combination of remote and on-site work.

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