Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.
We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
We believe work has the power to transform lives and we’re passionate about helping people realise their potential.
Job DescriptionThe Senior Manager, Performance is a critical leadership role responsible for driving performance oversight and continuous improvement across employment services programs. You will ensure contractual outcomes are achieved, strengthen operational delivery, and enable data driven decision making across the business.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this role, you will:
- Lead the development and execution of performance frameworks aligned to organisational strategy
- Analyse complex performance data to identify trends, risks and opportunities, translating insights into action
- Drive national and local performance improvement initiatives to enhance service delivery outcomes
Partner with operational leaders to uplift capability, manage underperformance, and embed a culture of continuous improvement
QualificationsTo be successful in this role, you will bring:
- Senior leadership experience in performance management within employment services or a similar outcome-based environment
- Proven ability to design and deliver data-driven performance frameworks that improve contract outcomes
- Strong analytical capability with experience interpreting complex datasets and generating actionable insights
- Demonstrated success managing multi-site performance, including turning around underperformance
Deep understanding of contracts, KPIs and compliance frameworks
Additional InformationWe believe in supporting you, so you can support others.
Enjoy a range of benefits including:
- 12 Weeks Paid Parental Leave
- Leadership development & career pathways across MedHealth
- Quarterly social events & recognition programs
- Wellbeing initiatives & Employee Assistance Program (EAP)
- Fitness Passport
- Salary packaging & the ability to purchase additional leave
- All the tools and tech you need to thrive
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Skills Required
- Senior leadership experience in performance management
- Ability to design and deliver data-driven performance frameworks
- Experience interpreting complex datasets
- Success in managing multi-site performance
- Understanding of contracts, KPIs, and compliance frameworks
What We Do
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands that leverage diverse capabilities to deliver optimal health and employment outcomes for the people and communities they support.
