foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door.
In July 2024, Delivery Hero SE merged its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia, creating the organisation known internally as Pandora. Together, these businesses form one of the largest organisations within Delivery Hero.
Job DescriptionWe are looking for an experienced Senior Manager, People Partner to join the Pandora People Partner Team in Singapore.
This is a senior individual contributor role and a trusted strategic advisor to senior business leaders. You will work closely with leaders to shape business and people strategies, build high-performing organisations, strengthen leadership and talent, and enable sustainable business performance.
You will operate at the intersection of business strategy, organisational effectiveness and people, bringing strong commercial judgement, data-driven insights and deep People expertise to complex business challenges.
Key Responsibilities
Strategic Business Partnership
Develop a deep understanding of the business, its strategy and operating environment, proactively identifying people and organisational opportunities and risks.
Translate business priorities into clear people strategies and interventions that improve organisational performance and effectiveness.
Use data, business insights and external perspectives to challenge thinking, shape business decisions and influence senior stakeholders.
Partner with leaders to anticipate future capability, talent and workforce needs and build plans to address them.
Organisation & Workforce Effectiveness
Advise leaders on organisational design, operating models, spans and layers, role clarity and workforce composition.
Partner with Workforce Planning and business leaders to shape organisational and workforce decisions that support both immediate priorities and longer-term strategy.
Identify organisational and capability gaps and recommend pragmatic solutions to improve organisational effectiveness.
Support leaders through significant transformation, restructuring and organisational change, ensuring people implications are proactively addressed.
Leadership, Talent & Performance
Coach and challenge senior leaders on leadership effectiveness, team performance and organisational health.
Lead strategic talent conversations, including talent reviews, succession planning and identification of critical roles and key talent.
Identify critical talent, capability and leadership risks and develop targeted strategies to strengthen retention, development and succession.
Partner with leaders and relevant COEs to strengthen performance, career development and leadership capability.
Change & Transformation
Act as a strategic change partner, helping leaders translate business transformation into effective organisational and people change.
Shape the people strategy for major changes, including organisation design, talent implications, stakeholder alignment and change leadership.
Coach leaders to maintain performance, engagement and clarity through periods of uncertainty.
Strategic Execution
Translate people strategies into practical priorities and drive execution of key People initiatives in partnership with leaders and COEs.
Lead selected complex People projects, ensuring clear ownership, alignment and delivery across stakeholders.
Ensure critical talent, organisational and people priorities are effectively embedded within the business.
This role is open to Singaporeans and Singaporean PRs only.
10+ years of progressive HR or HR consulting experience, including significant experience in a strategic People Partner / HR Business Partner role.
Proven track record of partnering with senior and C-level leaders and influencing complex business and organisational decisions.
Strong business acumen and strategic thinking, with the ability to connect business strategy, organisation and people outcomes.
Experience with organisation design, workforce planning, talent and succession, leadership effectiveness and change management.
Excellent coaching, stakeholder management, communication and influencing skills, with the confidence to constructively challenge senior leaders.
Strong analytical and data literacy, with the ability to turn people and workforce data into meaningful business insights and recommendations.
Ability to operate effectively in ambiguity, navigate competing priorities and influence without formal authority.
Strong execution discipline, with the ability to translate strategy into action and deliver complex initiatives through others.
Broad HR expertise across talent, performance, reward, career development, employee experience and organisational effectiveness.
Comfortable operating in a global, fast-paced and highly matrixed environment.
Bachelor's Degree in Human Resources, Business Management, Organisational Development or a related field, or equivalent practical experience.
Nice to Have
Experience working across multiple APAC and/or European markets.
Experience in a high-growth, technology, platform or similarly fast-paced environment.
Additional experience in BPO/ Shared Service Centres (SSC) is helpful
- 🌏 Think beyond one market: Own working relationships across APAC & Europe.
- 🚀 Grow fast: Join a fast-moving company where your ideas can make a real impact.
- 🤝 Great people, great vibes: Work with an international and collaborative team
- 🏡 Work your way: Enjoy a flexible hybrid setup plus flexi benefits that support your lifestyle.
- 🍕 Perks you'll love: Food vouchers, foodpanda perks, wellness benefits, and plenty more to keep you fuelled.
Skills Required
- Singaporean or Singaporean permanent resident status
- 10+ years of progressive HR or HR consulting experience
- Significant experience in a strategic People Partner or HR Business Partner role
- Experience partnering with senior and C-level leaders
- Experience influencing complex business and organisational decisions
- Strong business acumen and strategic thinking
- Experience with organisation design, workforce planning, talent and succession, leadership effectiveness, and change management
- Excellent coaching, stakeholder management, communication, and influencing skills
- Strong analytical and data literacy
- Ability to operate effectively in ambiguity and influence without formal authority
- Strong execution discipline and ability to deliver complex initiatives
- Broad HR expertise across talent, performance, reward, career development, employee experience, and organisational effectiveness
- Ability to work in a global, fast-paced, highly matrixed environment
- Bachelor's degree in Human Resources, Business Management, Organisational Development, or a related field, or equivalent practical experience
- Experience across multiple APAC or European markets
- Experience in a high-growth, technology, platform, or similarly fast-paced environment
- Experience in BPO or shared service centres
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
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