Senior Manager, People Operations, Europe

The Opportunity:

The Senior Manager, People Operations, Europe will play a critical, hands-on role in building and scaling the HR operational infrastructure across Europe. This role will drive the execution of core HR operations in close partnership with internal and external stakeholders, with an immediate focus to support establishing payroll and benefits frameworks across multiple countries. This position requires a highly collaborative operator who can lead execution while navigating a global, matrixed environment, ensuring that regional needs are effectively represented while aligning with global standards.

Key Responsibilities include:

Support HR Operations Infrastructure

• Support execution of end-to-end HR operational processes across Europe (onboarding, offboarding, employee data management, lifecycle workflows) in partnership with global People/HR functions and Finance.

• Partner cross-functionally to ensure alignment of regional processes with global standards, while adapting to local requirements.

• Ensure operational readiness for new country expansions, coordinating closely with HR, Finance, Legal, and global teams.

Payroll & Benefits Execution

• Support execution excellence of local infrastructure across multiple European countries in close partnership with Finance and global HR/People functions.

• Support the implementation of country-specific benefits programs in collaboration with Regional stakeholders, global Total Rewards, Finance, and external brokers.

• Ensure effective coordination between payroll, benefits, Finance, and global teams to enable accurate and compliant going operations.

• Serve as central point of contact for all European employees in HR operational matters.

Compliance & Local Setup

• Ensure execution of compliant HR operational frameworks across countries, in partnership with HR, Legal, Finance, and global HR.

• Ensure documentation, contracts, and employee records processes meet both local and global standards.

Systems & Technology (HRIS & TA Systems)

• Support regional execution and readiness for system deployments, ensuring alignment with global implementation timelines and milestones.

• Collaborate closely with global system owners to ensure European country-specific requirements (e.g., local regulations, data fields, workflows) are understood, prioritized, and incorporated into system design where appropriate.

• Support user acceptance testing (UAT), data validation, and go-live readiness activities for European markets in partnership with global teams.

• Ensure effective adoption of systems across the region through clear processes, documentation, and stakeholder alignment.

• Partner cross-functionally (HR, TA, Finance, IT) to ensure systems support compliant and efficient end-to-end processes.

Cross-Functional Collaboration & Execution

• Support execution excellence of regional and local HR operations.

• Partner closely with relevant internal and external stakeholders regionally, locally and globally  in European expansion efforts.

• Proactively identify and resolve gaps or dependencies across functions to enable smooth implementation.

What Success Looks Like

• Payroll and benefits infrastructure successfully implemented across European entities through strong cross-functional partnership.

• HR operational processes established and aligned with global frameworks while meeting local requirements.

• Effective collaboration across Finance, Legal, IT, and global HR functions enabling smooth regional expansion.

• Scalable, compliant operations supporting continued growth in Europe.

Required Skills, Experience and Education:

• Bachelor’s degree in human resources, Business Administration, or related field (Master’s preferred).

• Proven experience driving implementation of HR operations and payroll/benefits infrastructure across multiple European countries.

• Profound knowledge of labor law and practical understanding of broader European employment practices.

• Experience working in highly cross-functional, matrixed environments with global stakeholders.

• Hands-on experience in fast-growing or scaling organizations; build-phase experience strongly preferred.

Skills & Competencies

• Team player leading with high standards.

• Strong execution focus with the ability to drive initiatives through cross-functional collaboration.

• Excellent stakeholder management and influencing skills across functions and geographies.

• Ability to operate effectively in a global, matrixed organization.

• Strong project management skills with experience leading multi-country implementations.

• Detail-oriented with a strong focus on accuracy and compliance.

• Fluent in English; additional languages are a plus.

Business Travel Expectation:

• Willingness and ability to travel internationally, as required.

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