Senior Manager, People Data and MI

Posted 3 Days Ago
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Southampton, Hampshire, England, GBR
Hybrid
Senior level
Transportation • Travel • Hospitality
The Role
Leads the People Data and MI team, overseeing trusted management information, dashboards, analytics platforms, data governance, quality controls and reporting standards. The role drives automation, standardization and continuous improvement while ensuring privacy, security and responsible use of colleague data. It also manages specialist team development and partners with senior stakeholders to support evidence-based decisions.
Summary Generated by Built In

Lead the future of People Analytics at Carnival UK

At Carnival UK, we're home to two of Britain's most recognised holiday brands, P&O Cruises and Cunard. Behind every unforgettable guest experience is a high-performing workforce, and we're looking for an exceptional leader to help us unlock the power of people data.

This is a unique opportunity to lead our People Data & MI function, combining People Analytics, Management Information, Data Governance and Business Intelligence into one high-impact team.

You'll be responsible for creating a trusted source of insight across the People function, helping leaders make smarter, faster and more informed decisions. From workforce planning and organisational effectiveness to colleague engagement and operational performance, your work will directly influence how we shape the future of our people strategy.

If you're passionate about turning complex data into meaningful business insight, leading specialist teams and driving modernisation through automation and self-service analytics, we'd love to hear from you.

What you'll be doing

As Senior Manager, People Data & MI, you'll lead a team responsible for delivering trusted people insights and reporting across Carnival UK.

You'll:

  • Lead the delivery of accurate, timely and insightful People reporting, dashboards and management information.
  • Create a trusted, single source of truth for People data across the organisation.
  • Drive the evolution of our People Analytics capability, helping move the function from reporting to insight-led decision making.
  • Oversee People data platforms, business intelligence tools and reporting environments.
  • Champion data governance, quality standards and master data management.
  • Ensure compliance with data protection, information security and colleague data privacy requirements.
  • Drive automation, standardisation and continuous improvement, reducing manual reporting and increasing self-service capability.
  • Manage demand, prioritisation and reporting roadmaps, ensuring resources focus on the highest-value activity.
  • Partner with senior stakeholders across People, Technology, Legal and the wider business to shape priorities and influence decisions.
  • Lead, coach and develop a specialist team, creating an inclusive and high-performing culture.

What we're looking for

We're looking for a commercially minded leader who can combine technical credibility with strong stakeholder management and leadership skills.

You will bring:

Essential experience

  • Significant experience leading People Analytics, HR Data, MI, Business Intelligence or Data Governance functions.
  • Strong knowledge of data governance, data quality and master data management within complex organisations.
  • Experience delivering reporting, dashboards and insight to senior leaders and executive stakeholders.
  • Experience managing data platforms, reporting environments and analytics tools.
  • Strong stakeholder management skills with the ability to challenge, influence and build consensus.
  • Experience leading and developing specialist data or analytics teams.
  • A track record of driving automation, standardisation and continuous improvement.

We'd be particularly interested in candidates who have:

  • Experience within large, matrix or multi-site organisations.
  • Exposure to People systems and HR technologies.
  • Experience using or overseeing Power BI and modern business intelligence platforms. [Senior Man...ata and MI | Word]
  • Successfully introduced self-service reporting and reduced dependency on manual reporting processes. [Senior Man...ata and MI | Word]
  • Built data-led cultures that improve business performance and decision making.

What will make you successful?

This role requires someone who can see beyond individual reporting requests and focus on the bigger picture.

You'll be comfortable:

  • Prioritising competing demands and challenging unnecessary reporting activity. [Senior Man...ata and MI | Word]
  • Asking the right questions to understand what insight is really needed. [Senior Man...ata and MI | Word]
  • Balancing strategic improvement initiatives with operational delivery.
  • Navigating complex stakeholder environments.
  • Using data, insight and commercial judgement to influence decision-making. [1681 - Sen...June 2026 | PDF]

Most importantly, you'll be passionate about helping leaders make evidence-based decisions through trusted, meaningful and accessible people data.

Why join Carnival UK?

Working with us is about more than a job. It's about helping create unforgettable holiday happiness while building a rewarding career.

In return you'll enjoy:

  • Annual bonus opportunity
  • Employee discounted cruising plus Friends & Family offers
  • Hybrid working
  • Minimum 25 days annual leave plus bank holidays
  • Holiday trading scheme
  • Private medical insurance and dental cover
  • Contributory pension scheme
  • Life assurance
  • Employee shares plan
  • Electric car and cycle-to-work schemes
  • Employee assistance and wellbeing programmes
  • Learning and development opportunities
  • Employee-led networks
  • Onsite restaurant and facilities at Carnival House
  • Recognition programmes and colleague events

Ready to apply?

This is an exciting opportunity to lead a function that sits at the heart of workforce decision-making and organisational performance.

If you're an experienced People Analytics, HR Data or Business Intelligence leader who enjoys building high-performing teams, improving data capability and influencing senior stakeholders, we'd love to hear from you.

Apply today and help shape the future of People insight at Carnival UK.

#LI-Hybrid
#CUK
#Job Functions: Human Resources; Information Technology; Management
#LI-JG1

Skills Required

  • Strong experience in data governance, data quality and master data management within a complex organisation
  • Experience leading management information, business intelligence or analytics services
  • Experience delivering reliable outputs for senior stakeholders
  • Ability to influence internal and external stakeholders and build consensus around reporting standards, priorities and data controls
  • Continuous improvement mindset using automation, standardisation and simplification
  • Ability to lead inclusive, high-performing specialist teams through direction, coaching and professional development
  • Structured analytical thinking and sound commercial judgement
  • Ability to champion ethical and responsible use of colleague data
  • Ability to communicate complex information clearly
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The Company
HQ: Seattle, WA
8,898 Employees
Year Founded: 1873

What We Do

Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.

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