Senior Manager Partner Incentive Programs

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has presented itself for a Senior Manager Partner Incentive Programs reporting to Executive Manager Partner Incentive Programs.

A bit about your role

As the Senior Manager Partner Incentive Programs, you will lead the development and delivery of retailer service provider incentive programs that support customer acquisition, retention and upsell, while enabling strategic priorities such as Fibre Connect, LEO and growth within the business segment. You will provide leadership across nbn’s base management incentive programs, designing connected and unconnected initiatives, targeted campaigns and winback programs that respond to competitive dynamics and evolving customer needs.

In this role, you will also support the evolution of nbn’s partner incentive platforms, including Megalist and Base Camp, bringing clarity, consistency and commercial rigour to how incentives are designed, governed and executed. Working collaboratively with peers and leaders across Sales, Products, Marketing and a broad range of enterprise teams, you will ensure rebate and incentive business cases are commercially sound, compliant, and aligned to regulatory, financial and billing requirements. Your work will directly influence customer outcomes and partner behaviour, translating insight into action and delivering meaningful impact for nbn and the customers it serves.

A bit about you

If this sounds like the role for you, you will bring deep experience delivering commercially robust customer acquisition and retention initiatives within complex, matrixed environments. You are confident working with data and commercial models, using insight and quantitative analysis to shape strategy, identify opportunity and guide investment decisions. With a collaborative and considered style, you are skilled at engaging senior leaders, building enterprise-wide alignment and bringing others along on the journey toward shared commercial outcomes.

You are a strategic and inclusive leader who thrives on partnering across disciplines, balancing commercial ambition with regulatory and operational realities. Your experience managing incentive or rebate schemes, ideally within product, pricing or channel-focused roles, is underpinned by strong financial acumen and a pragmatic approach to execution. Curious, purposeful and solutions-oriented, you are motivated by creating clarity in complexity and contributing to initiatives that support nbn’s broader mission to connect Australia.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent opportunity and applications for this role will close at midnight Friday 15th May 2026.

To be eligible for this role, you must have full working rights in Australia.