Senior Manager Partner Capability

Reposted 3 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Senior level
Information Technology
The Role
The Senior Manager, Partner Capability will lead the development and delivery of RSP capability, manage cross-functional stakeholder engagement, and drive process improvement in the telecommunication landscape.
Summary Generated by Built In
Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has arisen for one Senior Manager, Partner Capability, reporting to the Executive Manager, RSP Enablement & Support.

A bit about your role

The Senior Manager, Partner Capability is responsible for ensuring Retail Service Providers have the tools, processes, and support needed to effectively connect, operate and assure nbn services. The role leads the development and delivery of the RSP capability and change roadmap, coordinates RSP pilots and trials, and drives continuous improvement of RSP processes and implementation practices. It oversees governance and changes controls to ensure successful adoption of new capabilities, while managing strong cross‑functional stakeholder engagement to represent strategic business needs.

The role also provides commercial, regulatory, financial, and risk‑modelling leadership to assess obligations, service levels, and operational changes, partnering with key internal teams to support executive decision‑making and operational performance outcomes.

A bit about you

The ideal candidate is a strong leader with proven capability in managing complex programs, business priorities, governance, and delivery across the telco and RSP landscape. They bring advanced problem‑solving, technical acumen, and expertise in full lifecycle project and program management, including planning, risk management, communications, and benefits realisation.

The role requires exceptional stakeholder engagement, interpersonal influence, and the ability to design and implement complex solutions while navigating operational and commercial challenges. The candidate should be highly motivated, customer‑centric, and skilled in driving new capability delivery, structured change, and process improvement, with the agility to rally stakeholders and achieve optimal business outcomes.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent position and Applications will close at midnight, Sunday, 21st June 2026.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Skills Required

  • Proven capability in managing complex programs
  • Expertise in full lifecycle project and program management
  • Experience in stakeholder engagement and interpersonal influence
  • Strong problem-solving and technical acumen
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The Company
HQ: North Sydney, NSW
5,137 Employees
Year Founded: 2009

What We Do

NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.

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