Senior Manager, Overwatch Business Operations

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Seoul, KOR
In-Office
Digital Media • Gaming • News + Entertainment • Design
The Role

Team Name:

OverwatchJob Title:Senior Manager, Overwatch Business Operations

Requisition ID:R025700

Job Description:

Your Mission:

Blizzard is looking for an exceptional Sr. Manager, Project Management to join us. We are looking for candidates with experience managing free-to-play games, owning business outcomes and delivering features that meaningfully improve metrics and enhance the player experience. This role will report into Head of Blizzard Asia, who is based in Shanghai.

Job title can be adjusted depending on candidate’s skillset and experience

What you bring to the table:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities

  • Drive commercial success and player engagement by forming hypotheses, setting KPI targets, analyzing product performance and iterating on feature design.  
  • Drive the design and implementation of new features to improve target KPIs, with the ability of innovating and/or learning from established best practices. 
  • Become an expert on the competitive landscape of mid-core games, so that you have a deep understanding of our players’ motivations and desires from a global perspective. 
  • Provide valuable insights on LiveOps performance and apply LiveOps strategies that deliver high-performant retention and monetization metrics 
  • Conduct rigorous testing, post-mortem analysis, and player/competitor research to continuously optimize business planning and execution 
  • Work with game team and game leadership to lead and iterate upon the game’s business strategy to build a cohesive product roadmap 
  • Write clear and actionable product specifications, and effectively communicate ideas to the team for implementation 
  • Lead the analysis of game data to draw actionable learnings and provide valuable insights
  • Be a player champion!

Minimum Requirements:

  • 5+ years of experience in game product management 
  • Demonstrated analytical skills, with a focus on data-driven decision making 
  • Love for games and creating fun & compelling player experiences 
  • Passionate, self-motivated, and driven to create and execute great ideas cross-functionally 
  • Able to operate in a fast-paced entrepreneurial environment and find creative ways to get things done 
  • Outstanding communication, collaboration, and organizational abilities 
  • Business, quantitative, technical, or design degree a plus

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment.  We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

 We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Blizzard Entertainment Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blizzard Entertainment and has not been reviewed or approved by Blizzard Entertainment.

  • Leave & Time Off Breadth Time away from work is presented as generous, combining vacation, holidays, dedicated health time, and multiple paid leaves (parental, compassion, bereavement). Company materials emphasize ample paid leave options for U.S. employees.
  • Parental & Family Support Family-building support includes fertility care via Kindbody, adoption and surrogacy reimbursement, lactation support, and caregiving resources. These offerings extend beyond standard coverage and are positioned as part of a comprehensive program.
  • Healthcare Strength Health coverage spans multiple medical plan options with HSA eligibility, wellness incentives, second-opinion services, and mental-health support. Ancillary programs and wellness platforms reinforce access to preventative and ongoing care.

Blizzard Entertainment Insights

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The Company
HQ: Irvine, CA
6,034 Employees

What We Do

Blizzard Entertainment is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception. At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us. Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

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