The People & Communications team enables business performance and competitiveness through engaged and capable people, strong reputation management, impactful internal and external communications and great employee experience. We bring KONE’s strategy to life, supporting competence, capability and culture development as well as strengthening the KONE purpose and company story for all our stakeholders. By joining our team, you will have the opportunity to work across a diverse range of topics, while also working closely with our businesses, to help drive the People and Communications agenda.
We are looking for a high-impact
Senior Manager, Organizational Effectiveness & Transformation
to join KONE’s (E&T) team.
This is a strategic problem-solving role for someone who can combine structured program leadership, analytical thinking and senior stakeholder influence to help People & Communications (P&C) deliver measurable business value, accelerate transformation execution and build the organizational capabilities KONE needs for the future.
Success in this role is not measured by activity, meetings or materials. It is measured by clear decisions, visible business impact disciplined execution and adoption globally. Your short-term focus will be on strategic P&C transformation priorities, while also supporting integration readiness, people insights and selected E&T priorities that require strong program leadership, senior stakeholder alignment and follow-through.
This role is for someone energized by complexity, high expectations and visible impact: a strategic program solver who brings structure, challenges constructively and turns ambiguous transformation topics into measurable progress.
This role is located in Espoo, Finland, with flexibility for another location within a European time zone.
This role reports to the SVP, Organizational Effectiveness & Transformation.
What you will deliver
Translate P&C transformation priorities into decision ready project plans with clear scope, outcomes, milestones, owners, risks, dependencies, KPIs and business value.
Drive selected E&T and P&C transformation programs from planning to execution, adoption, benefit tracking and impact review: turning operating model choices, capability shifts and governance decisions into plans that reduce duplication, release capacity and clarify ownership.
Support possible KONE-TKE integration-related P&C planning by building integrated plans across workstreams, surfacing interdependencies, clarifying people and organization implications, tracking risks and ensuring disciplined execution.
Facilitate selected P&C LT meetings, workshops and working sessions so each session results in clear choices, decisions, owners and next actions.
Prepare decision-ready executive materials, agendas, pre-reads and proposals to support the EVP and SVP in P&C, P&C LT and other senior forums so leaders can make faster, better and more evidence-based decisions.
Build simple, meaningful scorecards to track transformation progress, value realization, risks, decisions and adoption, translating data into executive insight and practical actions.
Build stakeholder alignment across P&C and business stakeholders in a way that reduces rework, accelerates implementation and improves adoption.
How success will be measured
Key E&T priority projects have clear scope, outcomes, governance, timelines, owners, risks, dependencies and KPIs within agreed timeframes.
Strategic P&C transformation workstreams progress against agreed milestones, with visible capacity release, reduced duplication, clearer ownership and improved execution discipline.
P&C LT and other senior forums result in clear decisions, documented owners, timely follow-up and improved decision quality.
Transformation outcomes are evidenced through cycle time reduction, productivity improvement, efficiency gains, adoption, stakeholder satisfaction, quality of decisions and capability uplift.
Scorecards and progress reporting provide leaders with clear visibility on transformation status, value realization, risks, decision needs and actions required.
Integration-related P&C planning has visible interdependencies, risks, decision needs, people and organization implications and measurable progress across agreed workstreams.
What we’re looking for
Strong track record in strategic problem solving, transformation management, management consulting or complex business change in an international, fast-moving environment, with evidence of delivering measurable business impact.
Proven ability to turn ambiguous, strategic topics into clear plans, decision ready options, practical deliverables, accountable owners and visible progress.
Experience from management consulting and/or people, HR or P&C transformation is highly valued, ideally combined with exposure to operating model development, strategy implementation, integration planning or large-scale business transformation.
Excellent facilitation skills, with the courage and judgment to lead senior stakeholder discussions, clarify choices, surface trade-offs, challenge constructively and drive committed decisions.
Strong communication and stakeholder management skills, with the ability to influence through trust, logic, collaboration, high-quality preparation and fact based recommendations.
Ability to drive progress in a matrix environment where ownership is distributed, priorities require alignment and results depend on influence rather than formal authority.
Understanding of people processes, business partnering, shared services, people analytics, strategic workforce planning, organization design, change management, leadership forum governance or integration execution.
Strong analytical mindset and ability to use data, business cases, KPIs, milestones, workforce insights and evidence to improve prioritization, decisions and execution quality.
Comfortable using AI and digital tools to improve productivity, quality of insights, executive communication and program transparency, with a practical understanding of how automation and digital ways of working can simplify P&C work, reduce manual effort and release capacity for higher-value activities.
High standards for quality, accountability and pace, with a strong bias for execution and the ability to distinguish between activity and real value creation.
Comfort operating in high-ambiguity, high-visibility and time-critical situations where priorities may change and strong judgment is required.
Why join us
A rare opportunity to shape how P&C enables KONE’s transformation, business performance, integration readiness and future operating model in a truly global company.
High visibility role at the center of the P&C, organizational effectiveness, people insights, AI-enabled ways of working, leadership forum effectiveness and integration execution.
At KONE, you will join a diverse international community shaping the future of cities and enabling safe, sustainable and intelligent people flow for millions of people every day. You will be part of an ambitious team where clarity, practical problem solving, high standards and measurable impact matter.
Want to #joinourflow?
If you see that you have the experience and qualities to be successful in this role, please submit your application with your updated CV and cover letter via Careers site by September 25th 2026.
For additional information please contact Sanna Valtonen, Senior Vice President, People & Communications Operations Development and Services, [email protected] .
Take the opportunity to shape the future of organizational effectiveness and transformation with us. We look forward to receiving your application and getting to know you!
#LI-GO
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- Strong track record in strategic problem solving, transformation management, management consulting, or complex business change in an international, fast-moving environment
- Proven ability to turn ambiguous strategic topics into clear plans, decision-ready options, practical deliverables, accountable owners, and measurable progress
- Excellent facilitation skills for senior stakeholder discussions, trade-off clarification, constructive challenge, and decision-making
- Strong communication and stakeholder management skills, including fact-based recommendations and influence through collaboration
- Ability to drive progress in a matrix environment where ownership is distributed and results depend on influence rather than formal authority
- Strong analytical mindset and ability to use data, business cases, KPIs, milestones, workforce insights, and evidence to improve decisions and execution
- High standards for quality, accountability, and pace, with a strong execution focus and emphasis on measurable value creation
- Comfort operating in high-ambiguity, high-visibility, and time-critical situations
- Experience in management consulting and/or people, HR, or People and Communications transformation
- Experience with operating model development, strategy implementation, integration planning, or large-scale business transformation
- Understanding of people processes, business partnering, shared services, people analytics, strategic workforce planning, organization design, change management, leadership forum governance, or integration execution
- Comfort using AI and digital tools to improve productivity, insight quality, executive communication, and program transparency
- Practical understanding of automation and digital ways of working to simplify People and Communications work and reduce manual effort
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
