Senior Manager, Organizational Effectiveness Partner

Reposted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Senior level
Financial Services
The Role
The Senior Manager leads HR programs to enhance performance, drives strategic initiatives in change management, and provides consulting to HR partners.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
The Senior Manager, Organizational Effectiveness Partner is responsible for leading enterprise-wide HR programmes that enhance organizational performance and deliver measurable business value. The role involves driving strategic initiatives in change management, programme design and delivery, and providing expert advisory support to HR Business Partners, HR Centre of Excellence (COE) leaders, and business stakeholders. Success in this role requires a strong consulting orientation, advanced project management capabilities, and the ability to translate workforce insights into impactful, outcomes-driven solutions.

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Programme Leadership & Delivery
    Lead the design, planning, and execution of HR programmes that support company-wide or business-specific objectives. Collaborate with HRBPs and business leaders to ensure alignment with strategic goals and workforce priorities.
  • Cross-Functional Collaboration
    Partner with HR Operations, Talent Acquisition, HR Analytics, and Culture & Engagement teams to develop and deploy customized, outcomes-based solutions that drive business value.
  • Project Management & Change Enablement
    Manage multiple projects with a focus on timely delivery, quality outcomes, and effective stakeholder engagement. Apply change management principles to ensure successful adoption and sustainability of initiatives.
  • Consulting & Advisory
    Act as a subject matter expert and internal consultant to HRBPs and business leaders on a range of HR topics, leveraging internal capabilities and external best practices to address emerging workforce challenges.
  • Insights & Benchmarking
    Conduct research and analysis to provide market insights, benchmarks, and recommendations that inform strategic decisions and enhance organizational effectiveness.
  • HR Model Advocacy
    Champion the HR delivery model by fostering collaboration across HR functions and business units. Role model leadership behaviors and promote a culture of excellence and continuous improvement.

SUCCESS METRICS

  • Timely and effective delivery of HR programmes and projects
  • Quality and impact of workforce insights and external benchmarking
  • Business value generated through HR initiatives
  • Stakeholder satisfaction and engagement
  • Adoption and sustainability of change initiatives

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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The Company
HQ: Central, Hong Kong
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region.

Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets.

We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information

Prudential plc: https://www.prudentialplc.com/
Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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