Department:
Operations Strategy & Design
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
- Leads Teams that deliver analysis, design, planning, and implementation of critical change initiatives across Operations and Commercial Departments. This role is responsible for project and program management, alignment and execution of cross-operational initiatives. Partners with Operations and Commercial Departments, as well as Operations Strategy and Portfolio Teams, on projects that improve Operations, deliver new capabilities, and enable the Company’s Operations Strategic Plan.
Additional Details
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
- Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
- Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through participating in continuous learning and development
- Recruit, develop, and retain individuals with skills, attitude, and experience necessary to enable the organization to meet commitments, while cultivating, supporting and promoting an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balance
- Effectively prioritize, manage and deliver multiple programs and projects simultaneously, including partnering with resource managers, business partners and vendors to ensure high functioning, cross-functional program and project Teams
- Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
- Drive consensus among multiple parties with conflicting and diverse viewpoints on direction for specific initiatives
- Develop and coordinate well-written presentations that are clear and convey key information to support alignment and decision-making tailored to a variety of audiences
- Build strong, collaborative relationships and credibility with various Teams and stakeholders
- Expert knowledge of project and portfolio management methodologies
- General knowledge of business/Leadership principles, including planning, organizing, directing, developing, and supervising
- General knowledge of personnel practices and regulations
- General knowledge of software development practices, concepts, methodologies, tools and trends
- Skilled in creating, coordinating, and delivering multi-departmental presentations to affected work groups, Senior Leadership, and Executives
- Skilled in analysis and ability to apply a methodical and logical approach to problem solving
- Skilled in developing partnerships, negotiation and communication in order to facilitate interactions with business Customers and Portfolio Teams
- Ability to demonstrate a high level of responsibility and provides direction in a Team-oriented, cross-functional environment
- Ability to communicate effectively, in writing and verbally, with all levels of Employees up to and including Executive levels
- Ability to demonstrate collaborative leadership and builds strong relationships, set direction and approach for projects and programs, and resolve conflict
- Required: High School Diploma or GED
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- Project and portfolio management techniques, including prioritization and risk identification, assessment and mitigation
- Driving complex cross-functional initiatives and aligning stakeholders at all levels
- Demonstrated strong analytical skills and use of methodical and logical approaches to problem solving and risk mitigation
- N/A
- Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
- Competitive market salary from $163,700 per year to $181,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
