Senior Manager - Operations

Posted 7 Hours Ago
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Tauru, Nuh, Haryana, IND
In-Office
Senior level
eCommerce • Transportation • 3PL: Third Party Logistics
The Role
Oversee warehouse operations, client execution, strategy implementation, continuous improvement projects, performance analysis, risk mitigation, and team leadership. The role manages operational efficiency, identifies process bottlenecks, reports facility metrics to senior leadership, and scales an on-ground operations team. Candidates need 5+ years of operations experience, preferably in 3PL companies, with strong communication, analytical, organizational, problem-solving, and people-management skills. An MBA in Operations from a top business school is preferred.
Summary Generated by Built In
Duties and responsibility:

 Operational Excellence & Client Stewardship: Oversee end-to-end operational efficiency across the designated warehouse. You will be the face of AAJ for some of our clients, ensuring that our promises translate into flawless execution.
 Strategy Implementation: Collaborate directly with the senior management to implement and execute the operational strategies aligned with the organization's broader goals.
 Project Management: Lead site-level continuous improvement projects by managing deliverables, allocating resources, and monitoring progress to ensure timely completion.
 Iterative Betterment: Identify process bottlenecks, inefficiencies, and areas for optimization within different operational functions. Collaborate with stakeholders to identify project risks, develop mitigation strategies, and implement effective solutions.
 Performance Monitoring: Conduct regular operational research and data analysis to track facility metrics, providing regular reports to senior leadership on areas for improvement.
 Team Leadership: Manage, mentor, and scale the on-ground operations team, reinforcing AAJ's culture of ownership and independent decision-making

Requirements
Required Skills:
 Excellent communication skills both written & verbal.
 Creative, resourceful, detail-oriented, highly organized, hands-on. Strong problem solving and analytical skills.
 Ability to plan and execute in high pressure situations.
 Prompt and Proactive people manager

Qualifications:
 5+ years of experience in Operations. Specific experience in 3PL companies.
 MBA in Operations from a Top B-school is preferable.
 A strategic mind alongside the grit to be hands-on with warehouse operations.

Skills Required

  • Excellent written and verbal communication skills
  • Creative, resourceful, detail-oriented, highly organized, and hands-on
  • Strong problem-solving and analytical skills
  • Ability to plan and execute in high-pressure situations
  • Prompt and proactive people manager
  • 5+ years of experience in operations
  • Specific experience in 3PL companies
  • MBA in Operations from a top business school
  • Strategic mindset combined with hands-on warehouse operations experience
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The Company
1,000 Employees
Year Founded: 2005

What We Do

AAJ Supply Chain Management is an India-based, tech-enabled third-party logistics provider serving B2B, B2C, and D2C brands. It offers warehousing, e-commerce fulfillment, inventory and order management, transportation, returns handling, and value-added services such as kitting, insertions, shrink-wrapping, and customer support. Its integrated warehouse, transportation, and order-management systems provide visibility and help businesses scale supply-chain operations.

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