Senior Manager, Operations & Governance - Digital Assets

Posted 2 Days Ago
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Phoenix, AZ, USA
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Lead operations, governance, and risk for the bank's Digital Asset business line. Develop and maintain policies, ensure regulatory compliance, advise senior management, coordinate with Legal/Compliance/Risk, oversee change management, produce management/Board reports, and lead a team of portfolio managers.
Summary Generated by Built In

Job Title:

Senior Manager, Operations & Governance - Digital Assets

Location:

CityScape

What you'll do:

As a Senior Manager - Operations and Governance, you'll assist in the development and implementation of the overall strategy for the Digital Asset Banking National Business Line (NBL). This includes enhanced risk management, policy governance, operations, and change management oversight processes. You'll ensure all NBL policies, procedures, and processes are documented and updated according to regulatory and internal standards. In this role, you'll collaborate with the Bank’s business units, operational and administrative departments, and bank regulators to review and apply regulatory guidance and regulations across various NBL functions.
  • Manage all policies, procedures, and processes to ensure compliance with relevant laws, regulations, and frameworks for financial services institutions. Monitor and assess program governance and compliance initiatives, ensuring effective first line of defense, Enterprise Risk Management, and other governance controls for the NBL.
  • Advise and coordinate with Legal, Compliance, Operations, Risk, and other internal partners to facilitate program governance, risk, and compliance activities. Provide clear, pragmatic support and guidance regarding the interpretation and adoption of regulatory requirement changes. Advise NBL’s senior and executive management on the impact of regulatory changes and recommend strategies.
  • Serve as a point of contact and subject matter expert for risk management, change management, and governance for NBL processes, new credit products, and new business lines. Formulate management and Board reports, responses, and remediation plans, supervising the data collection and validation process.
  • Lead and develop a team of portfolio managers, responsible for hiring, coaching, performance management, training, and development.

What you'll need:

  • 8+ years of related experience in Finance, Finance (GL Mgmt., Public Reporting, Analysis) or similar field.
  • Bachelor's degree in related field required; Masters or MBA in related field preferred.
  • Previous leadership experience required.
  • Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Strong knowledge and familiarity with the regulatory environment for blockchain and digital assets.
  • Advanced knowledge of blockchain technology, digital assets, cryptocurrencies, and application in the financial industry.
  • Advanced proficient in project management and experience in leading and managing complex projects, particularly those involving technology and digital transformation.
  • Advanced speaking and writing communication skills.
  • Certified Blockchain Professional (CBP), Certified Enterprise Blockchain Professional (CEBP) and/or Certified Fintech Expert (CFTE) preferred.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Skills Required

  • 8+ years of related experience in Finance or similar field
  • Bachelor's degree in related field
  • Masters or MBA in related field
  • Previous leadership experience
  • Advanced knowledge of general banking operations (deposit operations, loan administration, treasury management, commercial banking products)
  • Advanced knowledge of regulatory and legal compliance obligations and industry standards, including digital asset regulatory environment
  • Advanced knowledge of blockchain technology, digital assets, and cryptocurrencies in financial services
  • Advanced proficiency in project management and leading complex technology/digital transformation projects
  • Advanced speaking and writing communication skills
  • Certified Blockchain Professional (CBP), Certified Enterprise Blockchain Professional (CEBP), or Certified Fintech Expert (CFTE)

Western Alliance Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Alliance Bank and has not been reviewed or approved by Western Alliance Bank.

  • Strong & Reliable Incentives Feedback suggests annual bonuses are broadly available and can materially lift total compensation when business conditions are favorable. Participation spans many roles beyond executives.
  • Equity Value & Accessibility Equity grants are described as widely accessible to employees at multiple levels, adding long‑term value to the package. This breadth helps align employees with company performance.
  • Retirement Support The 401(k) program is positioned as a standout with an employer match structure viewed as stronger than common offerings. Automatic enrollment reinforces accessibility and participation.

Western Alliance Bank Insights

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The Company
HQ: Phoenix, Arizona
4,045 Employees

What We Do

Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

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