Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo lead and manage Practices and drive the implementation of the Operations Excellence (OE) Management system to enable the competitive advantage of the organisation and to be a key enabler in professionalising business operations across the Bank by measuring and improving maturity and operational processes and skills to extract efficiencies with the client in mind. To implement and deliver OE mindsets, skillsets and toolsets (solutions) that result in measurable shifts in performance.
QualificationsBachelor of Information Technology, Industrial or Chemical Engineering Degree.
Additional InformationExperience:
- 5-7 years' experience as a leader with a proven organisational capability and profound knowledge of the full dimension of the Technology & Operations field with specific focus on maturing and improving operational practices.
Key Impact Areas:
- Act as a deep specialist in order to become an enabling capability for the Business Line leaders and to see the client deliver success. Collaborate closely with Business Line leaders to understand their strategic objectives and drive success of these strategic objectives through the delivery of OE and Automation projects.
- Act as the Process Automation and Operations Excellence subject matter expert on a defined practice area to provide thought leadership and advice to senior leaders across the Bank in order to expand the practice and COE.
- Drive the implementation of Process Automation and Operations Excellence projects and changes to ensure project success.
- Monitor first line investigation testing for system changes, fixes and enhancements to support project and business objectives.
- Engage and inform business partners and support areas of pre and post project plans to maintain project deliverables and operational deliverables.
Behavioural Competencies:
- Articulating Information
- Exploring Possibilities
- Interacting with People
- Interpreting Data
- Providing Insights
Technical Competencies:
- Automation Acumen
- Continuous Improvement
- Data Measurement
- Operations Risk Management
- Resource & Capacity Optimization
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
