Senior Manager, Onsite Product Engineering

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

• Primary Purpose

This role will act as Product Owner from LO/Market to SP delivery, ensuring alignment with brand vision. And be PD Representative to serve as Product Development’s trusted on-site voice, translating product strategy into local action, enabling seamless collaboration between SPs, onsite teams, and internal PD/Engineering. To be the guardian of Product Integrity, to maintain design intent and preserve product consistency.

The successful individual will leverage their proficiency in PD (function) to...

• Serve as the exclusive PD liaison between Asia PD team, on-site operation team and SPs, facilitate unobstructed real-time two-way feedback loops across all parties, and resolve cross-party communication barriers in the product development process.
• Systematically communicate and consistently reinforce design intent, product quality expectations and global brand standards on finished goods to on-site teams and all SPs, to eliminate information deviation in the transmission process.

• Support smooth implementation of approved changes and design updates by verifying understanding and execution at the SP level.

• Collaborate closely with internal Engineering and PD teams to conduct multi-dimensional validation on all SP output, to confirm all deliverables fully match the original design and overall product direction.
• Proactively observe and promptly flag any discrepancies or risks related to material application, craftsmanship interpretation, or deviation from approved specifications, and escalate critical issues to internal stakeholders with structured solution suggestions.
• Acquire in-depth product knowledge through LO/Market product handover meetings and guide all SPs to strictly follow the predefined design intent and quality standards throughout the production cycle.
• Coordinate with the Lead Engineer to maintain engineering documentation, including best practice guidelines, SOPs, test reports etc., evaluate craftmanship innovation solutions, and align with the Lead Engineer before rolling out to mass production.
• Partner with PD leadership to conduct full assessment on technical feasibility and cost optimization potential of proposed product upgrades, and enhance regional third-party manufacturing capabilities to improve bulk order production flexibility.
• Identify product non-conformity issues in the first place, coordinate with the regional hub team to launch required official product audits, and follow up closely with the on-site team to implement the appropriate solution and correction.

The accomplished individual will possess...

• Strong Product Development / Engineering / Manufacturing experience in leather goods and accessories
• Proactive and responsive Initiative and getting things done
• Adaptability and flexibility
• Communication skills
• Consistency and integrity
• Dealing with ambiguity

Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.    

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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