Senior Manager, Mortgage Origination

About the teamThe Zillow Home Loans Leadership Team at Zillow Group is a dynamic group shaping the future of real estate. We are passionate innovators, united by our mission to create a seamless, customer-first experience. Our team thrives on collaboration, creativity, and a drive for excellence, constantly challenging the status quo and pioneering new solutions. Your ideas will fuel progress, your voice will be valued, and your work will help shape the next chapter of the mortgage and real estate industry.

About the role

As a Senior Manager, Mortgage Origination, you will play a key leadership role in driving the success and innovation of our mortgage origination business. You will lead and develop a team of Regional Managers, collaborate with senior leaders to advance strategic initiatives, and champion new products and technology. Your impact will be felt in team culture, professional growth, and the ongoing evolution of our organization. 

You Will Get To:

• Lead, mentor, and coach Regional Managers, providing feedback and supporting their professional development

• Oversee daily operations to ensure teams deliver outstanding results and uphold company values

• Work with senior leaders and business partners to implement strategic business initiatives and manage change

• Drive the rollout and adoption of new products and technology within the mortgage origination sales organization

• Foster a positive and inclusive team culture by recognizing achievements and encouraging ongoing learning

• Build strong relationships across teams and with senior leadership to promote collaboration and alignment

• Represent the organization by leading meetings, presenting to groups, and participating in various forums

• Monitor and report on team performance, identifying opportunities for improvement and driving continuous innovation

This role has been categorized as an Office position. “Office” employees regularly work at an existing ZG corporate office for approximately 80 to 100 percent of their time each month. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $104,300.00 - $166,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Experienced in mortgage sales leadership, with a proven track record of building and leading high-performing sales organizations

• Deep expertise in the mortgage industry, especially in purchase mortgage origination, with an understanding of its evolving landscape

• Skilled at coaching, mentoring, and inspiring talent at multiple levels to achieve and exceed performance goals

• Experienced in conducting performance reviews, delivering actionable feedback, and supporting ongoing professional development

• Strong strategic thinker and problem solver, with a background in implementing business initiatives and driving change management

• Excellent at building relationships and communicating effectively across teams and with senior leadership

• Comfortable and effective in public speaking, leading meetings, and representing the organization

• Able to manage multiple priorities, including daily operational oversight, reporting, and ensuring compliance with company values and industry standards

• Committed to fostering a positive, inclusive team culture that recognizes achievements and supports growth

• Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.