About the company
Gigmo Solutions is a fast-growing tech. startup with a mission to fundamentally disrupt the customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.
With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.
Work mode – Work from office (Mon-Fri)
Shift Time – 9:30 AM to 6:30 PM
Experience – 15+ years
Location – Gurugram
KEY RESPOSIBILITY AREA
Advanced Excel Proficiency
- Strong command of complex formulas (e.g., VLOOKUP, INDEX-MATCH, IF, nested functions).
- Skilled in pivot tables, conditional formatting, and dynamic data analysis tools.
- Experience with macros and task automation (preferred).
Data Handling & Transformation
- Proficient in data cleaning, structuring, and transforming datasets from multiple sources.
- Ability to ensure data accuracy and integrity in reports and dashboards.
Power BI & SQL
- Experience creating interactive dashboards in Power BI.
- Strong SQL skills for data extraction and transformation.
- Understanding of data modeling and relational databases.
Communication
- Clear and professional written communication (e.g., emails, documentation).
- Strong verbal skills for effective team coordination and stakeholder communication.
Preferred Attributes
- Detail-oriented with strong analytical and problem-solving skills.
- Comfortable working with large datasets in fast-paced environments.
- Programming knowledge (Python, R, VBA, etc.) is a plus for automation and processing tasks.
REQUIRED QUALIFICATION AND SKILLS
- Must have bachelor's degree.
- Experience should be 12+ years in MIS profile.
- Excellent in MS Excel and Power BI
- Must have excellent written and verbal communication skills
- Must have a laptop with 16GB RAM and fast internet connection with minimum 50 Mbps.
What We Do
Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence. Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform. Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.
