Senior Manager, Marketplace Partnerships

Posted Yesterday
Be an Early Applicant
Washington, DC, USA
Hybrid
130K-180K Annually
Senior level
Marketing Tech • Sales • Software
Reachdesk empowers companies to deliver the moments that matter at scale through direct mail.
The Role
Leads global marketplace partnerships by sourcing and launching consumer brand and vendor relationships, negotiating commercial terms, managing partner performance, identifying category and geographic opportunities, and driving revenue, profitability, adoption, and transaction growth. The role also develops scalable partnership processes, strengthens existing vendors, and collaborates with Sales, Customer Experience, and clients.
Summary Generated by Built In

Senior Manager, Marketplace Partnerships

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.
About Us

Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing, and we’re currently looking for a Senior Manager of Marketplace Partnerships to join us.

About The Role

Reachdesk is looking for a commercially driven Senior Manager of Marketplace Partnerships to shape the next phase of growth for our global marketplace and elevate its quality, differentiation, and profitability.
Building on the strength of our existing marketplace, you will identify, develop, and launch new partnerships with leading consumer brands. The role involves establishing relationships with prospective partners, crafting partnership propositions, negotiating agreements, and driving opportunities from initial engagement through successful launch.

You will also deepen existing vendor relationships, improve commercial terms, identify category and geographic gaps, and expand our marketplace across priority regions.
The ideal candidate combines the relationship-building ability of a strategic partnerships leader, the commercial judgment of a category owner, and the entrepreneurial drive to create new sources of profitable, scalable growth.

Responsibilities

  • Develop and execute a marketplace partnership strategy and scalable processes focused on acquiring leading national, regional, and global consumer brands.
  • Own growth, revenue, and profitability targets across a marketplace partner portfolio, including the performance of newly launched brands.
  • Work directly with clients and draw on market trends and platform data to identify category, assortment, and geographic opportunities.
  • Build and manage a prioritized pipeline across gifts, food and beverage, experiences, branded merchandise, and other relevant categories.
  • Source, engage, and secure strategic brand and vendor partners.
  • Develop compelling partner propositions and select the right model, whether direct or through distributors, aggregators, suppliers, or regional partners.
  • Negotiate favorable pricing, margins, discounts, rebates, payment terms, service levels, minimum commitments, and other commercial terms.
  • Lead partnerships from initial engagement through launch and ongoing performance, removing barriers that could affect quality, reliability, speed, or customer experience.
  • Strengthen existing vendor relationships through performance reviews, renegotiations, growth plans, and corrective action where needed.
  • Partner with Sales and Customer Experience and work directly with clients to drive marketplace adoption and transaction volume.

About You

  • 7+ years of relevant experience in online marketplace or merchant partnerships, strategic vendor management, or commercial category management involving consumer brands, gifting, branded merchandise, or related retail categories.
  • A proven record of personally sourcing, securing, and launching strategic brand or vendor partnerships while consistently achieving revenue and profitability targets.
  • Exceptional negotiation skills, with a proven ability to secure favorable pricing, margins, payment terms, service levels, and broader commercial agreements.
  • Ability to identify marketplace gaps and shape category and assortment opportunities using client input, platform data, and market trends.
  • Experience managing partnerships from initial outreach and negotiation through contracting, onboarding, launch, and ongoing performance.
  • Strong relationship-building skills and the executive presence to engage senior leaders at leading brands, prospective clients, and existing customers.
  • Strong financial and analytical skills, including assessing partner economics, improving commercial terms, and building business cases.
  • Excellent project-management skills, with the ability to manage multiple negotiations and launches while resolving day-to-day challenges.
  • A person who is entrepreneurial, resourceful, collaborative, and who leads from the front, tests new ideas quickly, and builds scalable processes that accelerate growth.
  • International marketplace or geographic expansion experience is a plus.

The Benefits

  • Competitive salary with generous stock options
  • 401(k) with employer match
  • Medical, dental & vision insurance, including mental health support and fast access to care
  • Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
  • A genuinely collaborative culture with innovative, fun, and ambitious people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.


Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

US Salary
$130,000$180,000 USD

Skills Required

  • 7+ years of relevant experience in online marketplace or merchant partnerships, strategic vendor management, or commercial category management involving consumer brands, gifting, branded merchandise, or related retail categories
  • Experience sourcing, securing, and launching strategic brand or vendor partnerships while achieving revenue and profitability targets
  • Exceptional negotiation skills covering pricing, margins, payment terms, service levels, and commercial agreements
  • Ability to identify marketplace gaps and shape category and assortment opportunities using client input, platform data, and market trends
  • Experience managing partnerships through outreach, negotiation, contracting, onboarding, launch, and ongoing performance
  • Strong relationship-building skills and executive presence with senior leaders, prospective clients, and customers
  • Strong financial and analytical skills, including partner economics, commercial terms, and business cases
  • Excellent project-management skills and ability to manage multiple negotiations and launches
  • Entrepreneurial, resourceful, collaborative approach with ability to test ideas and build scalable processes
  • International marketplace or geographic expansion experience
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The Company
HQ: New York
245 Employees
Year Founded: 2018

What We Do

Reachdesk enables companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Through Reachdesk companies can deliver gifts and direct mail that build deeper connections with customers, prospects and employees at the click of a button. Our integrations to a company’s tech stack automates complex manual workflows and powers a clear and quantifiable ROI; the direct channel is no longer a guessing game. We work with some of the world’s leading brands in B2B including ZoomInfo, Hootsuite, Zscaler and Barracuda. We just raised $43M for Series B and have been recognized as one of the Top 5 Fastest Growing Products for 2021 and our team has grown from 40 to over 160 over the course of the last year, with even more growth in sight. The company is headquartered in New York with offices in London and Lisbon. Exciting times lie ahead, come and reach your potential with Reachdesk!

Why Work With Us

We fundamentally believe people make the difference between good and great businesses and work with our people to create a place where every Reachdesker feels seen, heard, valued, and supported to deliver moments that matter!

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