Jobs at Reachdesk

Manage retention, renewals, and expansion for a portfolio of customers. Build executive relationships, drive upsell/cross-sell, run strategic account plans and business reviews, prospect within accounts, lead commercial negotiations, and coordinate cross-functional teams to deliver measurable customer outcomes and revenue growth.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Lead account planning, business reviews, negotiations, upselling, cross-selling, and expansion prospecting. Build executive relationships, identify customer challenges, coordinate cross-functional teams, and maintain accurate forecasts and pipeline visibility while driving measurable customer outcomes.

Lead Reachdesk’s Swag Sourcing and Marketplace teams, developing strategies to increase adoption, profitability, and customer satisfaction. Manage performance targets, hiring, team development, vendor relationships, international expansion, strategic roadmaps, process automations, calculators, playbooks, and sales enablement practices. The role requires expertise in branded merchandise, gifting, supply chain, fulfillment systems, business intelligence, and client presentations.

Leads Reachdesk’s gift and branded merchandise sourcing and marketplace teams. Sets performance goals, expands vendor partnerships and offerings internationally, develops strategic roadmaps, and improves adoption, profitability, and customer satisfaction. Builds scalable processes, automations, calculators, and playbooks while supporting sales enablement. Manages people leaders and individual contributors and uses business intelligence tools to analyze performance and create client-facing dashboards.

Leads Reachdesk’s gift and branded merchandise sourcing, marketplace, and vendor management teams. Sets performance targets, expands offerings internationally, develops strategic roadmaps, builds scalable processes and automations, and improves adoption, profitability, and customer satisfaction. The role also establishes sales enablement best practices and manages people leaders and individual contributors across gifting and swag operations.

Own retention, renewals, and expansion for a portfolio of existing SaaS customers. Build executive relationships, identify upsell and cross-sell opportunities, lead pricing and renewal negotiations, create pipeline within accounts, conduct strategic business reviews, and coordinate internal teams to resolve customer challenges and deliver measurable outcomes.

Own the accounting function across six international entities, leading monthly and year-end close, US GAAP consolidation, technical accounting, audits, controls, tax compliance, and process automation. The role manages multi-currency accounting involving revenue recognition, prepaid wallets, intercompany transactions, FX, and statutory reporting. It also leads and develops the international accounting team while partnering cross-functionally on finance initiatives and improving NetSuite-based processes.

Owns the accounting function across six international entities, including monthly close, US GAAP consolidation, technical accounting, audits, internal controls, tax compliance, and statutory reporting. The Controller will improve NetSuite-based processes and automation, manage complex revenue and wallet accounting, and lead an international accounting team while partnering cross-functionally on business initiatives.

Own the accounting function across six entities, leading monthly and year-end close, US GAAP consolidation, technical accounting, audits, controls, tax compliance, and process automation. Manage multi-currency intercompany accounting, revenue recognition, wallet balances, and statutory reporting. Partner cross-functionally on business initiatives, improve NetSuite and SuiteBilling processes, and lead an international accounting team.

Own the accounting function across six entities, including monthly and year-end close, US GAAP consolidation, reconciliations, technical accounting, audits, internal controls, tax compliance, and statutory reporting. Lead accounting process automation across NetSuite and SuiteBilling, manage complex multi-currency transactions, and develop an international accounting team while partnering cross-functionally on business initiatives.

Own the accounting function across six international entities, leading monthly and year-end close, US GAAP consolidation, technical accounting, audits, internal controls, tax compliance, and process automation. Manage multi-currency accounting involving revenue recognition, customer wallets, intercompany transactions, FX, physical goods, and statutory reporting. Partner cross-functionally on business initiatives, improve NetSuite and finance processes, and lead and develop the international accounting team.

Own the accounting function, including monthly and annual close, US GAAP consolidation, balance sheet integrity, technical accounting, audits, internal controls, tax compliance, and statutory reporting across six international entities. Lead the accounting team, improve NetSuite and SuiteBilling automation, manage complex revenue and prepaid wallet accounting, and partner cross-functionally on finance initiatives and process improvements.

Own the accounting function across six entities, including monthly and year-end close, US GAAP consolidation, technical accounting, audits, internal controls, tax compliance, and balance sheet integrity. Lead an international accounting team, improve NetSuite-based processes and automation, and partner cross-functionally on complex financial initiatives involving revenue recognition, customer wallets, physical goods, intercompany transactions, foreign exchange, and statutory reporting.

Own the accounting function across six international entities, including monthly close, US GAAP consolidation, balance sheet integrity, technical accounting, audits, internal controls, tax compliance, and statutory reporting. Lead process automation across NetSuite and finance integrations, manage complex revenue and wallet accounting, and develop the international accounting team while partnering cross-functionally on business initiatives.

Coordinate end-to-end sourcing, ordering, production, and delivery of personalized swag. Manage vendor proofs, approvals, shipping dates, tracking, customs paperwork, billing, and customer updates while supporting proposals and meeting SLAs under the Project Lead.

Develop outbound lead-generation strategies, research and qualify B2B SaaS prospects, execute personalized multichannel and ABM campaigns, maintain Salesforce and Salesloft records, build pipeline, analyze buying signals, and collaborate with Sales, Marketing, and Customer Success teams.

Own the Reachdesk Platform product strategy and lifecycle, from customer and market discovery through delivery, launch, adoption, and continuous improvement. Set priorities, define user problems, guide Engineering and Design, make product trade-offs, develop technology partnerships and integrations, and coordinate launches across commercial and operational teams. The role requires strong B2B SaaS ownership, technical fluency, business judgment, customer focus, and exceptional communication.

Own the Reachdesk Platform product lifecycle from customer and market discovery through delivery, launch, adoption, and continuous improvement. Set product direction, prioritize opportunities, define user experiences, make trade-offs, partner with Engineering and Design, develop technology partnerships, and coordinate cross-functional launches. The role requires strong B2B SaaS product ownership, commercial awareness, technical fluency, communication, stakeholder influence, and customer-focused decision-making.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Build executive relationships, lead commercial negotiations, drive upsells and cross-sells, create expansion opportunities, conduct strategic account reviews, forecast pipeline, and coordinate internal teams to solve customer challenges and deliver measurable outcomes.

Develop outbound lead-generation strategies, identify and qualify B2B SaaS prospects, execute personalized multichannel and ABM campaigns, maintain Salesforce and Salesloft records, build sales pipeline, analyze outreach performance, attend industry events, and collaborate with Sales, Marketing, and Customer Success teams.