Jobs at Reachdesk

Own consolidated financial models, rolling forecasts, annual budgets, variance analysis, management reporting, and board materials. Analyze unit economics, margins, SaaS metrics, commissions, tax-related transactions, and multi-entity performance. Partner with business leaders to challenge assumptions and drive decisions. Improve dashboards, reporting, forecasting, and finance automation across NetSuite, Salesforce, DealHub, and related systems.

Own consolidated financial models, annual budgeting, rolling forecasts, management reporting, and board materials. Analyze performance, margins, unit economics, cash, customer wallets, and SaaS metrics to support business decisions. Partner with leaders to challenge assumptions, improve execution, and automate forecasting and reporting using AI and data tools. Support sales commission calculations, tax analysis, dashboards, and financial data integration across multiple entities and currencies.

Develop outbound lead-generation strategies, research and qualify B2B SaaS prospects, execute personalized multichannel and ABM campaigns, maintain Salesforce and Salesloft records, build pipeline, analyze buying signals, and collaborate with Sales, Marketing, and Customer Success teams.

Own the Reachdesk Platform product strategy and lifecycle, from customer and market discovery through delivery, launch, adoption, and continuous improvement. Set priorities, define user problems, guide Engineering and Design, make product trade-offs, develop technology partnerships and integrations, and coordinate launches across commercial and operational teams. The role requires strong B2B SaaS ownership, technical fluency, business judgment, customer focus, and exceptional communication.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Drive upsells, cross-sells, expansion, prospecting, negotiations, strategic account planning, forecasting, and executive relationships. Identify customer challenges, coordinate cross-functional teams, and align platform capabilities with business objectives to deliver measurable outcomes and long-term customer value.

Develop and maintain Reachdesk’s SaaS gifting platform across backend and frontend systems. Build APIs, MCP services, integrations, and responsive interfaces using Ruby on Rails, Python, SQL, React, and JavaScript. Apply AI-assisted development, automated testing, CI/CD, monitoring, logging, incident response, and performance optimization. Collaborate with product, design, engineering, and business teams while diagnosing production issues and contributing to technical decisions.

Own the Reachdesk platform’s product direction and initiatives from discovery through delivery, launch, adoption, and continuous improvement. Partner with Engineering, Design, customers, technology partners, and business teams to prioritize opportunities, define user experiences, make trade-offs, develop integrations, and deliver measurable customer and business outcomes.

Develop and maintain Reachdesk’s full-stack SaaS platform, including backend systems, integrations, APIs, MCP services, and responsive web interfaces. Use Ruby on Rails, Python, SQL, React, and JavaScript while applying AI-assisted development, automated testing, CI/CD, monitoring, incident response, and performance practices. Collaborate with product, design, engineering, and business teams to deliver scalable, reliable, accessible features.

Own the Reachdesk B2B SaaS product lifecycle from customer discovery and problem definition through delivery, launch, adoption, and continuous improvement. Set product direction, prioritize opportunities, make strategic trade-offs, collaborate with Engineering and Design, develop technology partnerships, and coordinate cross-functional launches. The role requires strong product judgment, commercial awareness, technical fluency, communication, and the ability to operate autonomously in ambiguous environments.

Own Reachdesk’s business systems, integrations, data governance, security programme, identity and access management, device estate, and application stack. Lead SOC 2, customer security assurance, AI governance and adoption, automation initiatives, system architecture, roadmap, vendor decisions, and a small systems engineering team. Translate technical decisions into commercial impact while partnering with executives and teams across the UK, US, and Portugal.

Own the Reachdesk SaaS platform’s product direction and initiatives from discovery through launch, adoption, and continuous improvement. Partner with Engineering, Design, customers, technology partners, and business teams to define problems, prioritize opportunities, make trade-offs, develop integrations, coordinate launches, and deliver measurable customer and business outcomes.

Own consolidated operating model, budgeting, forecasting, and rolling cash/P&L forecasts across multi-entity SaaS. Build reconciled reporting data layer (NetSuite, Salesforce, DealHub), maintain performance dashboards, run variance and unit-economics analysis, and produce board and management reporting. Drive automation and controlled AI adoption to improve forecasting, reporting, and analytics workflows.

Coordinates end-to-end branded merchandise sourcing, ordering, personalization, proof approvals, vendor communication, shipping, delivery, billing, and customs documentation. Supports client proposals, provides order updates, verifies purchase order details, manages tracking and delivery confirmations, and resolves issues to meet service-level agreements. The role requires strong organization, client communication, promotional product industry experience, design software proficiency, and familiarity with procurement and CRM platforms.

Own the Reachdesk Platform product lifecycle from customer and market discovery through delivery, launch, adoption, and continuous improvement. Set product direction, prioritize opportunities, define user experiences, make trade-offs, partner with Engineering and Design, develop technology partnerships, and coordinate cross-functional launches. The role requires strong B2B SaaS product ownership, commercial awareness, technical fluency, communication, stakeholder influence, and customer-focused decision-making.

Own Reachdesk’s business systems, integrations, data governance, security program, identity and access management, IT and endpoint estate. Lead SOC 2 Type II, customer security assurance, technology licensing, AI adoption and governance, and process automation. Set architecture and roadmap, manage a small systems engineering team and specialist partners, and advise executives on technical and commercial trade-offs across the global SaaS business.

Own Reachdesk’s business systems, integrations, IT estate, security program, identity and access management, and AI adoption. Set systems architecture, governance, roadmap, and data definitions across NetSuite, Salesforce, Workato, and DealHub. Lead SOC 2 Type II, customer security assurance, device and application management, automation initiatives, licensing decisions, and AI governance. Manage a small systems engineering team and specialist partners while advising executives on technical and commercial trade-offs.

Own Reachdesk’s business systems, security program, IT estate, integrations, data governance, and AI adoption. Lead architecture, roadmap, SOC 2 compliance, identity and access management, endpoint operations, customer security assurance, technology spend, process automation, and AI governance. Manage a small systems engineering team and specialist partners while partnering with executives and business teams to improve efficiency and security.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Lead account planning, business reviews, negotiations, upselling, cross-selling, and expansion prospecting. Build executive relationships, identify customer challenges, coordinate cross-functional teams, and maintain accurate forecasts and pipeline visibility while driving measurable customer outcomes.

Own retention, renewals, and revenue growth across existing SaaS customer accounts. Build executive relationships, lead commercial negotiations, drive upsells and cross-sells, create expansion opportunities, conduct strategic account reviews, forecast pipeline, and coordinate internal teams to solve customer challenges and deliver measurable outcomes.

Owner of consolidated multi-entity FP&A: budgeting, forecasting, variance and unit-economics analysis, board and management reporting. Build and maintain reconciled reporting data layer across NetSuite, Salesforce and DealHub, develop self-service dashboards, and implement automation and AI to speed reporting and analysis.