Accor Plus, Accor's leading loyalty subscription business for over 30 years, delivers exclusive value and premium experiences to 450,000+ ALL Accor+ Explorer members across 20 countries, offering meaningful benefits and driving deeper loyalty for both members and hotel partners.
Job DescriptionAbout the Role
We're looking for a Senior Manager, Marketing and Product to lead the marketing, communications and product strategy behind the ALL Accor+ Explorer member proposition.
You'll own how we market to hotel partners and members alike – shaping offers, driving campaigns, and continuously optimising our product. You'll lead two direct reports and work closely with hotel partners, regional teams and strategic partners internally and externally.
What you'll do:
Guide hotel partners on offer strategy, creative and performance reporting
Support marketing campaigns for member communications and new market launches
Own product initiatives – including digital projects, processes, playbooks and T&Cs
Build strong relationships across Accor's hotel and strategic partner network
Coach and develop a small team
What you'll bring:
A degree in Business, Marketing or a related field
Solid experience in product or partnership marketing
A sharp eye for detail and a genuine curiosity about customer experience and capabilities.
Exceptional stakeholder management skills with a demonstrated ability to influence and collaborate across interconnected global organizations.
This is a role for someone who loves connecting the dots between creativity, commercial thinking and people - and who wants to help build something members genuinely love.
Qualifications
Education: Bachelor’s degree in Business, Marketing, or a related field.
Experience: Proven track record in product marketing, partnership marketing, or managing loyalty/membership program propositions.
Why You'll Love Us
Hands-on role with real day-to-day impact across a global hospitality brand
Supportive, results-driven team environment
Hybrid Working with 2 days WFH and 3 days in office
Staff discounts at our hotels worldwide
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
Additional InformationOur commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Skills Required
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience in product marketing, partnership marketing, or loyalty or membership program propositions
- Exceptional stakeholder management skills and ability to influence and collaborate across global organizations
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
