Senior Manager, Market & Customer Intelligence

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the LifeMedtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.
In this role, you will lead and scale a high-impact intelligence program across Medtronic EurAsia. The role focuses on transforming market and customer insights into actionable, decision-ready intelligence, while embedding a unified capability across countries and functions. It also bridges business objectives and AI-driven data solutions, translating commercial needs into actionable data insights. The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.

Responsibilities may include the following and other duties may be assigned:

• Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
• Drive the 12–18-month rollout roadmap across functions, countries, and use cases
• Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
• Integrate signals from multiple sources into coherent, decision-ready narratives
• Ensure high-quality standards, consistency of frameworks, and relevance to business decisions
• Drive adoption across teams through enablement, support, and stakeholder engagement
• Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset

 

Required Knowledge and Experience:

• Advanced degree in business, healthcare, economics, engineering, or a related field
• Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
•  Proven track record of leading large, cross-functional and multi-country programs
• Strong understanding of AI-driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
• Excellent strategic thinking, with the ability to translate business needs into AI-enabled solutions and clear, structured insights
• Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business-as-usual; fluent in English (additional languages are a plus)

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

‌

Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

‌

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Germany: 108,000.00 EUR - 162,000.00 EUR | Ireland: 103,680.00 EUR - 155,520.00 EUR | Italy: 83,200.00 EUR - 124,800.00 EUR | Netherlands: 108,000.00 EUR - 162,000.00 EUR | Portugal: 66,400.00 EUR - 99,600.00 EUR | Spain: 79,200.00 EUR - 118,800.00 EUR | United Kingdom: 86,160.00 GBP - 129,240.00 GBP | 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).