Senior Manager/Manager – Strategic Accounts

Posted 3 Days Ago
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Bengaluru North, Yelahanka, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Edtech
The Role
Own and grow strategic relationships with major school groups and institutions. Responsibilities include acquiring new accounts, expanding existing partnerships, developing growth plans, managing executive relationships, conducting business reviews, overseeing implementation, closing commercial agreements, ensuring collections and renewals, creating market demand, using AI and research-led selling, gathering customer feedback, and influencing product direction.
Summary Generated by Built In

Strategic Accounts Manager

Location: Bangalore      

About Educational Initiatives (Ei)

Educational Initiatives (Ei) is one of South Asia's leading assessment research and EdTech organizations with a mission to create “a world where children everywhere are learning with understanding.” For over 25 years, Ei has partnered with progressive schools to improve student learning through research-driven assessments, adaptive learning, teacher capacity building, and educational innovation.

As we enter our next phase of growth, we are building a National Strategic Accounts Team that will partner with India's leading group schools to create long-term educational impact.

Role Purpose

The National Strategic Accounts Manager is responsible for owning and growing relationships with India's leading school groups and strategic institutions.

It combines business development, account expansion, customer success, market creation, and strategic partnership management to drive sustainable revenue growth while ensuring measurable customer outcomes.

Key Responsibilities
1. Revenue Growth

      Acquire new strategic school groups and institutional partnerships.

      Develop annual account growth plans for every assigned group.

      Drive new business from existing accounts through cross-selling and upselling Ei's portfolio.

      Identify expansion opportunities across all schools within a group.

2. Strategic Account Management

      Build trusted relationships with Chairpersons, Trustees, CEOs, Directors, Academic Heads, and Principals.

      Become the single strategic partner for assigned school groups.

      Conduct quarterly business reviews with leadership teams.

      Develop multi-year partnership roadmaps.

      Ensure seamless implementation across all products.

      Monitor customer health and proactively address risks.

4. Collections & Commercial Ownership

      Own commercial closure from proposal to payment.

      Ensure timely collections and contract renewals.

      Improve revenue realization and cash flow.

5. Market Creation

      Build Ei's visibility within school groups, associations, and educational networks.

      Create demand through workshops, leadership forums, webinars, and thought leadership.

      Develop advocates and champions within school ecosystems.

      Generate referrals and expand influence across group schools.

6. AI & Research-Led Selling

      Leverage AI tools to improve prospecting, account planning, proposal creation, and customer engagement.

      Use educational research and learning outcome data to build consultative sales conversations.

      Stay updated on AI trends, school transformation, competency-based education, and assessment practices.

      Bring data-driven insights that help customers improve learning outcomes.

8. Voice of Customer

      Gather customer feedback.

      Influence product roadmap.

      Identify emerging market needs.

      Recommend new solutions for strategic customers.

Preferred Skills

      Strategic Account Management

      Enterprise/B2B Sales

      Relationship Management

      Consultative Selling

      Business Planning

      Data Analysis

      Presentation Skills

      AI-enabled Productivity

      CRM Management

      Market Research

      Educational Consulting



Requirements
Qualification & Experience

      Graduate/Post Graduate/MBA

      8–12 years of experience in Enterprise Sales, Key Account Management, Consulting, or Business Development

      Experience in Education, EdTech, or B2B solutions is preferred

      Proven track record of managing large strategic accounts and delivering revenue growth

The Ideal Candidate

We are looking for someone who:

      Thinks like a business owner, not just a salesperson.

      Builds partnerships, not transactions.

      Uses research and data to influence customer decisions.

      Embraces AI to work smarter and faster.

      Balances commercial success with educational impact.

      Thrives in ambiguity and takes complete ownership of outcomes.



Skills Required

  • Graduate, postgraduate, or MBA qualification
  • 8-12 years of experience in enterprise sales, key account management, consulting, or business development
  • Experience in education, EdTech, or B2B solutions
  • Proven track record managing large strategic accounts and delivering revenue growth
  • Strategic account management skills
  • Enterprise or B2B sales experience
  • Relationship management and consultative selling skills
  • Business planning skills
  • Data analysis skills
  • Presentation skills
  • AI-enabled productivity skills
  • CRM management skills
  • Market research skills
  • Educational consulting experience
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The Company
500 Employees
Year Founded: 2001

What We Do

EI Study is an India-focused education organization that operates education initiatives and related services across multiple Indian locations. Its career listings include education-specialist, project-management, corporate-relations, growth, and software-development roles, including positions associated with Ei Shiksha. The organization combines education delivery and partnerships with technology-enabled operations, reflecting a mission centered on expanding and supporting learning opportunities for learners and educators in India.

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