Senior Manager, Learning & Development Lead

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
The incumbent is responsible for crafting & implementation of learning & development strategy in alignment to the overall organisational goals. This includes identifying current & future competencies for development, implementation of key development interventions for PAMB (internally developed & external providers), seamless operations of Learning Management System (LMS), drive a continuous learning organisation and manage the overall L&D’s end to end operations.

PRINCIPAL DUTIES & RESPONSIBILITIES: 

• Develop & implement learning strategies in building capabilities for current & future needs.
• Build agility to rapidly launch capability building programs- training on new technologies.
• Conduct competency mapping to address gaps & recommend impactful development interventions.
• Conceptualize, create & deliver customized programs to meet business goals.
• Lead & manage end-to end L&D operations/ administration.
• Design customized learning journeys moving away from standalone programs (70:20:10).
• Manage the overall L&D budget, timely statutory reporting submission required by regulators & compliance matters.
• Identify, select and manage on-going relationships with external providers and training providers.
• Create & manage blended learning & learning community platforms.
• Develop meaningful learning measurement metrices L&D impacts on business performance.
• Support HR Driven Projects & CEO Townhalls as and when required.

JOB SPECIFICATION:

a. Qualifications/Experience

• Bachelor’s degree in any related discipline of business/ communication/ psychology/ behavioral science.
• Minimum 8 – 10 years of working experience in area of organizational development/ learning & development.

b. Knowledge/ Skills

• Learning management reporting for regulatory and compliance requirements.
• Data analysis and presentation skills.
• Project management.
• Excellent communication & stakeholder management abilities.
• Instructional & content design skills.

c. Attributes

• Resourceful
• Data driven
• Critical Thinking
• Empathic

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.