Senior Manager, Learning & Development (Dual Brand: Applebee’s | IHOP)

Posted 5 Days Ago
Be an Early Applicant
Pasadena, CA, USA
In-Office
120K-135K Annually
Senior level
Consumer Web • Food
The Role
Lead design, development, and delivery of Dual Brand (Applebee's | IHOP) learning programs. Manage the Dual Brand LMS, create scalable e-learning and instructor-led content, partner with Operations and Brand teams, drive measurable improvements in leadership and operational performance, and track metrics to continuously improve learning effectiveness. Facilitate training and support field enablement across franchise and company restaurants.
Summary Generated by Built In

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com.

Job Location Type

Hybrid

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Job Function

The Senior Manager, Learning & Development (L&D) is responsible for designing, developing, and executing learning strategies that build leadership capability, drive operational excellence, and support business growth across the Dual Brand system (Applebee’s | IHOP).

This is a highly hands-on role with full accountability for learning strategy, content development, program delivery, and management of the Dual Brand Learning Management System (LMS). This role partners closely with Operations, HR, and Brand leadership to deliver scalable, practical learning solutions that improve performance across franchise and company-operated restaurants.

Critical Accountabilities

  • Learning Program Delivery: Deliver high-quality, scalable training programs on time and aligned to business needs
  • LMS Effectiveness: Ensure the Dual Brand LMS is accurate, organized, utilized, and delivering value Content Quality: Maintain current, relevant training content aligned to brand standards and operational priorities
  • Business Impact: Drive measurable improvements in leadership capability and operational performance
  • Stakeholder Alignment: Ensure learning solutions are practical, adopted, and aligned with Operations and Brand priorities

Essential Duties

  • Learning Strategy, Design & Delivery

Develop and execute L&D strategies aligned with business goals and operational priorities Design, develop, and maintain leadership development, onboarding, and operational training programs Create learning solutions across formats (e-learning, instructor-led, job aids, resource manuals) using instructional design best practices Facilitate training sessions, pilot programs, and key learning initiatives as needed

  • Learning Systems (LMS)

Manage the Dual Brand LMS, including course structure, content, and learner experience Ensure content accuracy, accessibility, and alignment with business needs Monitor usage, completion, and compliance metrics Continuously improve system effectiveness and adoption

  • Business Partnership & Field Enablement

Partner with Operations, HR, and Brand leadership to identify capability gaps and deliver targeted solutions Partner cross-functionally with Brand training teams to adapt existing Brand training content to support Dual Brands restaurants.  Translate operational needs into practical, scalable training programs Support field leaders and franchisees with tools that drive consistency and execution Communicate learning initiatives and updates across stakeholders

  • Measurement & Continuous Improvement

Define and track success metrics for learning programs Use data and feedback to improve content, programs, and learner experience Provide insights and recommendations to leadership to enhance impact

Physical Demands & Work Environment

  • Environment: Remote or corporate office with periodic field engagement
  • Schedule: Flexible based on business needs, including occasional evenings/weekends
  • Travel: ~10–15% for program delivery and field engagement
  • Technical Demands: Significant computer use, content development, and system management
  • Communication: Frequent interaction with cross-functional stakeholders and field leaders
  • Target Base $120k-135k depending on experience

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: implement brand standards such as food safety at all restaurants for a uniform guest experience; physically inspect restaurant premises belonging to franchisees; and facilitate frequent and close interactions with franchisees, franchisee employees, guests, and other third parties.  

For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice

Skills Required

  • Design and execute L&D strategies aligned to business goals
  • Design, develop, and maintain leadership, onboarding, and operational training programs
  • Manage and maintain the Dual Brand Learning Management System (LMS)
  • Apply instructional design best practices and create e-learning and instructor-led content
  • Facilitate training sessions, pilot programs, and learning initiatives as needed
  • Partner cross-functionally with Operations, HR, and Brand leadership to identify capability gaps
  • Define and track success metrics; use data and feedback to improve programs
  • Significant computer use for content development and system management
  • Flexible schedule with occasional evenings/weekends
  • Willingness to travel approximately 10-15% for program delivery and field engagement
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The Company
HQ: Glendale, CA
797 Employees

What We Do

Founded in 2007, Dine Brands Global, Inc. (formerly DineEquity) passionately nurture and grow the world’s most beloved restaurant brands - Applebee's (established in 1980), IHOP (founded in 1958), and Fuzzy's Taco Shop (founded in 2003). With over 100 years of hospitality experience and expertise throughout 18 countries around the world, Dine Brands supports more than 3,400 restaurants, making it one of the largest full-service restaurant companies in the world. Who are we? We are innovators that embrace new ideas, authenticity, and collaboration to unite franchisees, brands, and team members to go further together. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go further when we Dine Together

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