Senior Manager – KYB Operations

Reposted 9 Days Ago
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Mumbai, Maharashtra
Hybrid
Senior level
Blockchain • Fintech • Payments • Cryptocurrency
The Role
Lead the KYB/KYC Compliance operations, onboarding complex organizations, driving automation, ensuring compliance standards, and managing team performance.
Summary Generated by Built In
Nium, the Leader in Real-Time Global Payments 
 
Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.

About the Role:

As a senior leader in our KYB/KYC Compliance function, your day will be a dynamic blend of strategic oversight, operational excellence, and cross-functional collaboration. You’ll be at the heart of shaping how compliance scales across the Group, using both deep regulatory expertise and cutting-edge technology.

Key Responsibilities:

  • Onboarding Complex Organizations: Your primary focus will be leading the onboarding of highly complex organizations and financial institutions, ensuring thorough due diligence, timely reviews, and effective risk management. 
  • Strengthening the KYB Framework: You’ll refine and enhance onboarding procedures across the Group, ensuring consistency, depth, and speed in application reviews and escalation handling. 
  • Driving Automation & Innovation: Partner with tech teams to streamline compliance operations through automation and machine learning, building scalable solutions for a fast-growing organization. 
  • Leading Compliance Strategy: Define and execute the strategic direction of KYB/KYC operations, aligning regulatory requirements with business goals. 
  • Stakeholder Engagement: Act as the primary liaison with MLROs, regulators, and external partners, ensuring transparency and trust in all compliance matters. 
  • Performance & Risk Reporting: Prepare and present key reports to Senior Management and Compliance Committees, offering insights into performance, risk exposure, and operational health. 
  • Team Leadership & Development: Oversee training initiatives, build team capabilities, and ensure consistent knowledge standards across regions. 
  • Operational Excellence: Monitor KPIs and SLAs, ensuring the team consistently meets performance benchmarks. 
  • Documentation & Governance: Ensure all reviews and investigations are properly documented in line with Group standards. 

Requirements:

  • Minimum 10-12 years of experience in KYB, complex organizations & FI’s onboarding, Sanction Screenings, Investigations-related work.
  • Ability to work in a challenging, highly regulated environment, serving as the primary liaison with MLROs, regulators, and other external stakeholders.
  • Good understanding of the Payments/Fintech industry.
  • ACAMS certification is preferred but not mandatory.
  • Strong Interpersonal and English communication skills (both verbal and writing). 
  • Strong problem-solving and analytical skills with an investigative mindset. 
  • Team player, but also able to work independently and self-motivated. 
  • Attention to detail, efficiency, and ability to work under pressure within tight deadlines. 
  • Good hands-on experience with Advanced MS-Excel including Macros is an added advantage. Knowledge with data analytics will be an added advantage (not mandatory). 
  • Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape. 
  • Experience to build, lead and motivate a Compliance Operations team. 

What we offer at Nium  
 
We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. 

We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). 

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!  

We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.  
 
For more detailed region specific benefits :  https://www.nium.com/careers#careers-perks 
 
For more information visit www.nium.com 

Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.

Top Skills

Advanced Ms-Excel
Compliance Technology
Machine Learning
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The Company
713 Employees
Year Founded: 2015

What We Do

Nium is an advanced payments platform redefining the way consumers and businesses send, spend, and receive funds across borders. Nium’s goal is to make the movement of money seamless through being a universal plug for financial services. The company uses agile, elegant, and modular solutions for complex business problems. Be it an Individual, new-age digital bank, or a traditional industry behemoth, Nium prides itself on creating financial infrastructure for every level of sophistication.


Nium’s key solutions:
• Pay-ins
• Pay-outs
• Card issuance
• Banking-as-a-service
• Crypto-as-a-service

We are a global leader in B2B modern money movement
• Launched the world’s first global platform for crypto-as-a-service
• $280M Funding
• Series D
• $2B Valuation
o 130+M End customers
o 190+ Payout markets
o 100+ Supported currencies
• Named on CB Insight’s Fintech 250 List
• Financial Times’ List of Asia-Pacific High-Growth Companies 2021
• Fintech Employer of the Year’ at the 2021 Singapore Fintech Festival
• Best B2B Payment Platform’ at the 2021 Future Digital Awards

Why Work With Us

We, at Nium, are on a mission to transform modern money movement. We are driven by our co-created values of "seek the simple", "make it better" and "win it together".
These aren't just buzzwords; they're how we do business every day and owned by each and every employee at Nium. We create new rules and new possibilities for a world of open money.

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